Autonomous customer service chatbot platform.
Boost.ai is an end-to-end conversational AI platform designed for enterprises to enhance their customer self-service rates and heighten customer satisfaction. The platform offers conversational AI solutions for chat automation, voice call automation, and large language models for precise intent matching. Boost.ai also provides various industry solutions such as conversational AI for internal support, financial services, insurance, telecom, and public sector enterprises. Boost.ai's hybrid NLU enhances virtual agent development with flexible, precise, and cost-effective intent matching. The conversational AI platform is equipped with integrations that make it easier to build and connect it with various enterprise technologies. It provides various resources such as case studies, webinars, guides, and a blog to help customers learn more about the platform's capabilities. Boost.ai has previously collaborated with some of the prominent enterprises such as DNB, Telenor, and Tryg, gaining significant achievements such as resolving 97% of all internal chat queries for Tryg, and automating 51% of DNB's online chat traffic, out of all customer service requests, in just six months. Boost.ai prioritizes the privacy of its customers, and social media platforms such as LinkedIn, Facebook, Twitter, and Instagram can be used to connect with them. The platform has been recognized as a challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.