• Monitored and analyzed inventory and sales data to leverage that information to make informed decisions and commitments • Ensured that the interest of the business are represented during account communications • Monitored, tracked, and reported on account performance from pre-purchase order commitment to delivery • Gathered and disseminated information to internal and external customers needed to drive and make business decisions • Worked with senior leaders and functional experts to understand account business problems and processes • Played a leadership role in the standardization of account deliverables and ensured adherence to commitments • Developed and implemented strategic account plans with agreed upon service level agreements • Acted as the single point of contact for supply/inventory issues and solutions to accounts

• Managed annual sales performance budget of 3.5 million USD for small business sales group and retail outside sales group in US, Philippines, and Canada • Executed sales performance incentive program for 8 sales groups and over 300 employees • Negotiated and sourced funding from OPEX, Original Equipment Manufacturers and 3rd party vendors • Collaborated with partner marketing team to ensure funds were collected from partners • Managed OPEX funding for sales performance incentive programs • Designed view of total compensation to measure overall pay vs. business performance • Developed performance reporting to SPIF programs for sales groups • Oversaw pay file and accrual submission to finance and payroll organizations

• Responsible for compensation of 600 employees’ across 5 countries and a commission budget of 3.7 million USD (12.3 million USD total compensation) • Mediated global discussions relating to sales plan development, governance, and exceptions involving representation from sales, sales operations, finance, HR, HR compensation, and legal departments • Planned, organized, and executed sales compensation plans • Volunteered to lead projects to reduce risk in overall Leave of Absence policies for HR and shrink reduction and loss mitigation in on-site product labs • Drafted and negotiated compensation plan design with General Managers and legal groups • Chaired governance team composed of sales, sales ops, finance, HR, and HR Comp members • Executed monthly performance review, providing feedback for process improvement

• Managed annual revenue goal of 40 million USD • Supervised 15-20 internal sales representatives • Led Regional team to #1 in Quality and Customer Experience metrics • Bridged Mid-Value Call Queue sales performance to High-Value Call Queue in margin performance • Directed and oversaw Headcount and Hiring Process • Attained top 5% annual management ranking with best of class results in employee retention, employee promotions and manager satisfaction scores

• Increased Security sales by 149% and Productivity sales by 144% in Consumer Sales Division compared to other channels • Provided data-based recommendations to senior leadership to drive sales strategy in 500-person organization • Designed and launched new sales reporting tools for sales managers and representatives to monitor performance improvement areas based on impact and feasibility • Drove Nashville Consumer Sales to #1 in sales revenue performance in Q4

No description available.

• Attained 175% of annual sales quota of approximately 1 million USD • Volunteered for multiple peer leadership positions and process improvement roles