-Head waitress responsibilities included mentoring and training new servers, as well as accounting for all wait staff sales and receipts at least three shifts weekly. -Monitor dining room to ensure optimal guests experiences. -Answers customers inquiries and resolve issues promptly. -Schedule wait and floor staff, approve time off and reworked loads as needed.

-Direct and manage staff members to meet standards and objectives -Monitor and order supplies -Make certain all deliveries are checked in correctly and documentation is correct -Promote and practice compliance with fire, health, safety and hygiene standards and regulations -Set and monitor quality and service standards for staff -Maintain regular communication with staff and management through meetings and discussions -Mixed and poured juices according to company’s projected business -Confirmed accuracy of orders against requisition. -Greet and seated guests in a friendly and timely manner. -Asses guest demeanor and identity when to call behavior to attention with a security. -Consistently keep bar/work area clean and sanitary in compliance with local, state and federal bar standards.