Drove Supply Chain performance improvements through my leadership as a program manager at Carrier. Focused on developing governance of supply chain functions, such as developing standard work procedures, by organizing leaders across organizations, executing strategic initiatives, and transforming requests into tactical solutions. • Proactively identified opportunities for engagement improvement strategies and created the first-ever Supply Chain Newsletter, incorporating feedback to tailor content and boost team engagement throughout the organization. • Demonstrated strong leadership and project management skills in coordinating and executing various initiatives aimed at enhancing supply chain operations through process improvement.

Oversaw all East region 3P Amazon Air sites for performance, while implementing and managing multiple performance projects concurrently. Achieved performance improvements through building trust and influencing stakeholders, supporting site operations, and organizing improvement programs across Amazon transportation functions. •Improved customer promise through Linehaul Performance by connecting Air operations with Linehaul operations, and the performance team to drive a 17% reduction in impact, with an estimated 75.6k cost saving in performance misses. •Launched single-piece scanning SOP at 3P AIR Gateways in order to reduce customer package misses by 67% within these sites, projecting 13k in annual savings. •Improved customer delivery performance through reduction of mix containers across the AIR logistics network, leading to >120k in annual cost reduction savings. •Drove network-wide performance improvement projects, through collaboration with Linehaul, Vendor, AIR, and operations teams resulting in cost savings of 100K in units and 15 labor hours per week in H2 2022. •Implemented winter weather mitigation Standard Operating Procedures in Canadian market resulting in performance improvement of 20% by coordinating teams internationally. •Created and implemented quality training program for Air Managers across the network, facilitating ownership of leaders identifying site improvement trends, and creating actions based on this data. Championed Reporting Guidelines to reduce teams SOP timeframe by an estimated 2h per week, and improve sites SW by 20%.