I led global projects and programs that drove transformation for customer support for Premier customers. I led cross-functional teams to leverage technology, people and process to deliver strategic program outcomes and elevate the performance of the global Premier Field Engineering organization. Projects and programs spanned multiple focus areas, including tools implementations, culture transformation, change management and process re-design.

I served as a business and consulting manager focused on delivery and management of strategic solutions for mid-market and Fortune 500 clients (Advanced Micro Devices (AMD), Aimco, Dell, Texas Instruments (TI), GTE/Verizon, TTI Electronics) spanning multiple industries. My specialization was in process and system design, testing and end user training / change management. I was experienced in leading clients and global teams through complex program design and delivery.

I led English curriculum for 9th and 12th grade students. I utilized a wide variety of teaching methods to create differentiated opportunities for understanding for all learners, including students with special needs. I leveraged and distributed educational supports, including reading material, activities, homework assignments, and visual/audio accompaniments to facilitate interactive learning. I assessed and evaluated student growth and created action plans to improvement student performance, communicating to parents when help was needed. I also coached the Gator Highline, the student dance team, managing team performances for football and basketball as well as team competitions.