
David Snell
I am passionate about extending the highest quality customer service and ensuring the traveling public is safe, comfortable,... | 1406 Golden Gate Drive, Idaho Falls, United States
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David Snell’s Location 1406 Golden Gate Drive, Idaho Falls, United States
David Snell’s Expertise I am passionate about extending the highest quality customer service and ensuring the traveling public is safe, comfortable, and has a positive experience. My knowledge of air travel, ground handling reservations, baggage handline, weight and balance, air freight and total airline operations is outstanding. I enjoy sharing my knowledge with others. I enjoy going beyond expectations to ensure 100% satisfaction. I am highly respectful and have great integrity and confidence using initiative to identify and improve processes to ensure the highest level of quality in the provision of customer service. To date, I am the only person to win two ‘Proppys’, the highest honor at Horizon Air, and a number of other awards in recognition of outstanding service to airline customers. Here are some of my key qualifications: CUSTOMER SERVICE—Strong dedication valuing and respecting customers at all times. **Horizon Air Pathfinder Award nominee for Outstanding Customer Service (2008 and 2009). **Horizon Air ‘North Star Award’ for Outstanding Customer Service (2001). **Horizon Air ‘Proppy’ for Outstanding Sales and Marketing Support (1992) and Customer Service All Star (1999). AIRCRAFT HANDLING—Experienced with commercial passenger aircraft such as Boeing 727 / 737 / 757 / 767; DC 8 / 9; L-1011; Airbus 319 /320; CRJ 200/700/900; E-175/E-190; MD-80; SA-227 Metroliner; and F-27. **Special qualifications in MD-80 Wing Ice Check; MD-80 APU Operation; APU / Brake Rider Instructor DH-8 Q400 and CRJ-700. **Pushback Qualification for DH-8 Q400 and CRJ-700. **Qualified American Airlines Fleet Service Clerk for narrow body aircraft. **Qualified Pinnacle Airlines (Northwest Airlink) and Allegiant Air Customer Service Agent/ Ground Service Agent. **Qualified United Airlines Ground Service Agent for A-319, A-320 and B-757. Specialties: ++Customer Service ++Aircraft Operations ++Communications ++Airline Ticketing ++SABRE ++APOLLO ++Reservations ++Baggage Handling ++Staff Training ++Dangerous Goods Acceptance ++Ground Handling
David Snell’s Current Industry Amazon
David
Snell’s Prior Industry
Horizon Air
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Aero Mark
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Quick Flight Services
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Skywest Airlines
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Extreme Blue Thunder Idaho Falls Airshow
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Mountain America Center
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Amazon
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Work Experience

Amazon
Amazon Delivery Warehouse Associate
Sat Apr 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Mountain America Center
Guest Services Specialist
Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Extreme Blue Thunder Idaho Falls Airshow
Director, Ramp Boss, Performer Liaison
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Skywest Airlines
Customer Service Agent Counter/Gate
Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Skywest Airlines
cross utilized agent
Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Aero Mark
Aircraft Line Service Tech
Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Quick Flight Services
Customer Service Agent
Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Aero Mark
Contract Charter Services Coordinator
Tue Jan 01 1985 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Horizon Air
Customer Service Agent
Sun Jul 01 1984 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)