- Voice Services Program Manager in the Headquarters Information Technology (HQIT) Division (ECJ66) of the Command, Control, Communications and Computers (C4)/Cyber Directorate (ECJ6) - Managed voice services for the Command to include unclassified and secure desktop voice (DSN and DRSN) as well as commercial and secure mobile voice (DMUC and DMCC-S) programs - Provided direct mobility device communications support to USEUCOM Senior Leaders to include the Commander, Deputy Commander, as well as all Flag Officers and Senior Executive Service civilian Directors - Managed the Command's Telephone Control Officer (TCO) Program - Also served as the Division's Knowledge Manager, maintaining its SharePoint Portal; Security Manager, processing security clearance verifications and visit requests; and Task Management Tool (TMT) Manager, responding on behalf of the Division Chief to all official taskers

- Branch Chief at DISA's Global Operation Command (DGOC), formerly known as DISA CONUS. - Lead, directed, and supervised a branch of 6 Government civilian employees (3 GS13s, 2 GS12s, and 1 GS9 Pathways Recent Graduate): Responsible for all aspects of personnel management to include leave, timecard, performance appraisal, disciplinary, and hiring actions. - Provided management oversight for projects and efforts affecting the Command using industry best practices and ensured synchronization between the strategic goals of the Command and the Agency - Information Technology (IT) Project Manager: Initiated, planned, coordinated, and integrated projects using established best practices to include the Project Management Body of Knowledge (PMBOK )

- Project Manager in the Joint Information Technology Transformation Project Office (JITTPO) of the J6 Directorate - Knowledge Management Staff supporting the Chief Knowledge Officer (Chief of Staff) - Lead Systems Engineer for the Defense Personal Property System (DPS) Joint Program Management Office

- Technical Advisor to the Enterprise Services Branch (ECSO) of the Air Force Communications Agency (AFCA) - Responsible for communications plan execution/review, process improvement, lessons learned, and document writing/review with respect to Enterprise Services Branch projects - Provided technical advice with regards to the Air Force-wide Active Directory and Exchange (ADX) consolidation and migration project - Interacted with the Air Force Directory Services (AFDS) Program Management Office (PMO) on all matters related to the ADX project - Coordinated with other directorates within AFCA such as Integration Engineering (AFCA/EN), Architectures and Analysis (AFCA/EA), and Assessments and Validation (AFCA/EV) - Coordinated with entities external to AFCA such as the 561 Network Operations Squadron (NOS) Detachment 3 and the Air Force Public Key Infrastructure (PKI) Special Programs Office (SPO)

- Developed and taught three distinct computer science courses: Introduction to Computing, Computer Architecture, and Programming Languages, at the undergraduate level. - Formulated course objectives, prepared course materials to include lesson plans and assessments, and evaluated whether or not course objectives were met. - Job Functions: Advising; Counseling; Curriculum Development; Event Planning; Information Management/MIS; IT/Systems; Programming/Software Development; Project Management; Teaching/Education; Training; Web Development

- Directed the efforts of a division of ten analysts tasked to develop a suite of tools responsible for identifying interoperability failures present when communication equipment from different military services attempted to network. - Job Functions: Analyst; Event Planning; Information Management/MIS; IT/Systems; Management; Programming/Software Development; Project Management; Training

- Directed a team of four systems engineers responsible for producing a single common operating picture for help desk, system administration, and executive customers. - Planned and implemented a suite of systems management and network management tools including HP OpenView Network Node Manager (NNM), NetIQ AppManager, and Ciscoworks to monitor a Windows Active Directory environment providing core services to over 65,000 users worldwide. - Job Functions: Information Management/MIS; IT/Systems; Operations; Project Management; Reporting; Technical Support

- Developed various web-based applications utilized in network maintenance operations. - Specialized in automated communications with addressable hardware using Simple Network Management Protocol (SNMP). - Job Functions: IT/Systems; Programming/Software Development