Gururaja Hg

FAQ About Gururaja Hg

• What is Gururaja Hg's address?

  Gururaja Hg is located at Bengaluru, Bengaluru, India

• What is Gururaja Hg's job title?

  Gururaja Hg is a • Overall 10 years experience in IT and in that 5 Years of experience in IP Contact Centre operations with technical expertise in operations, L1 & L2 support functions, migration, and implementation. • Currently employed in Servion Global Solutions Ltd as Technology Consultant at Bangalore. • Experience in working with IPT (UC) large organization. 35 sites 5000 employees which is Calrivate software ltd. • Providing Quick resolution of problem to minimize business impact of errors and problems with Cisco CTI, CTIOS, Cisco ICM (Router, Logger, AW, and PG), CAD, Cisco IP Phones CVP, Nice, Calabrio recording solution .. • Call Flow issues and consideration for the Cisco Unified ICM Call Routing Scripts. • Deployment, Installation, Configuration of Calabrio recording solution 8.x version and 9.x version. • Comprehensive design & understanding of IPCC concepts installing, configuring & maintaining CUCM version 11.5, CVP 11.5.1.1. • Coordinating with CISCO TAC, Calabrio TAC engineers the issue, which we are not able to provide the Solution. • Call Flow requirements and doing the changes in the Cisco ICM Call Routing Scripts • Responsible for handling critical Change Requests as per business requirements and handling the weekly call, monthly service review call with the customers • Over all 7 years experiences in IT and in that 3 Years of experience in IP Contact Centre operations with technical expertise in operations, L1 & L2 support functions, migration and implementation. • Currently employed in Servion Global Solutions Ltd as Technology Consultant at Bangalore. • Experience in working with IPT (UC) large organization. 35 sites 5000 employees which are Calrivate software ltd. • Providing Quick resolution of problems to minimize the business impact of errors and problems with Cisco CTI, CTIOS, Cisco ICM (Router, Logger, AW, and PG), CAD, Cisco IP Phones CVP, Nice, Calabrio recording solution .. • Call Flow issues and consideration for the Cisco Unified ICM Ntt

• What industry does Gururaja Hg currently work in?

  Gururaja Hg currently works in the Ntt

• What is Gururaja Hg's area of expertise?

  Gururaja Hg specializes in • Overall 10 years experience in IT and in that 5 Years of experience in IP Contact Centre operations with technical expertise in operations, L1 & L2 support functions, migration, and implementation. • Currently employed in Servion Global Solutions Ltd as Technology Consultant at Bangalore. • Experience in working with IPT (UC) large organization. 35 sites 5000 employees which is Calrivate software ltd. • Providing Quick resolution of problem to minimize business impact of errors and problems with Cisco CTI, CTIOS, Cisco ICM (Router, Logger, AW, and PG), CAD, Cisco IP Phones CVP, Nice, Calabrio recording solution .. • Call Flow issues and consideration for the Cisco Unified ICM Call Routing Scripts. • Deployment, Installation, Configuration of Calabrio recording solution 8.x version and 9.x version. • Comprehensive design & understanding of IPCC concepts installing, configuring & maintaining CUCM version 11.5, CVP 11.5.1.1. • Coordinating with CISCO TAC, Calabrio TAC engineers the issue, which we are not able to provide the Solution. • Call Flow requirements and doing the changes in the Cisco ICM Call Routing Scripts • Responsible for handling critical Change Requests as per business requirements and handling the weekly call, monthly service review call with the customers • Over all 7 years experiences in IT and in that 3 Years of experience in IP Contact Centre operations with technical expertise in operations, L1 & L2 support functions, migration and implementation. • Currently employed in Servion Global Solutions Ltd as Technology Consultant at Bangalore. • Experience in working with IPT (UC) large organization. 35 sites 5000 employees which are Calrivate software ltd. • Providing Quick resolution of problems to minimize the business impact of errors and problems with Cisco CTI, CTIOS, Cisco ICM (Router, Logger, AW, and PG), CAD, Cisco IP Phones CVP, Nice, Calabrio recording solution .. • Call Flow issues and consideration for the Cisco Unified ICM

• Which languages does Gururaja Hg speak? 

  Gururaja Hg speaks the following languages: No languages available.

• Which industries has Gururaja Hg previously worked in?

  Gururaja Hg has prior experience in the following industries: Servion Global Solutions , Hp , Flipkart Internet , Lake Chemicals , Regenersis

• What is Gururaja Hg’s work experience?  

  Gururaja Hg has the following professional experience: Ntt , Servion Global Solutions , Hp , Flipkart Internet , Lake Chemicals , Regenersis .

• How can I find Gururaja Hg on LinkedIn?  

  You can view Gururaja Hg’s LinkedIn profile at LinkedIn URL.

• What are Gururaja Hg’s work email addresses?  

  Gururaja Hg’s work email addresses are [email protected] .

• What company does Gururaja Hg work for?  

  Gururaja Hg works at Ntt