In 2014, Jacqi began working as a consultant with the Benedictine Health System as they developed their Relationship Management Program. She helped the Benedictine Health System: • Increased census • Improved response time to referral sources • Increased referrals from secondary referral sources • Increased inquiries from individuals and families • Ultimately: Increased census

As a trainer, speaker, and business adviser, Jacqi has had the incredible pleasure of working with amazing people; from the homeschool family hoping for more income to the diverse regional healthcare provider expanding their sales focus. Jacqi always says, "Every client means I have one more opportunity to show people they have value and a place in this world." You can’t consistently behave in way that is inconsistent with what you believe so if you want to see changed behavior, you need to start with changed beliefs. Participants have a great time and everyone leaves better than they were, changed from the inside so that they can see results on the outside. Considered an expert in customer satisfaction, she has the experience and passion to help businesses succeed in today's market. With more than 20 years' practical experience in sales, marketing and business development, Jacqi has helped businesses increase revenue and reach their goals. She has worked with managers and entrepreneurs in a diverse range of industries including healthcare, technology, hospitality, and sales (retail, direct to consumer, and business to business.) Her innovative sales cultivation program is changing the way businesses reach customers. Her top workshops include: - What To Do When the Customer is Wrong. - Help! My Employees are Stupid. - 10 Ways to Win at Everything. - Change Your Mind. Change Your Mouth. Change Your Mood.