Collected and kept careful records of rental payment Managed day-to-day operations for [200]-unit [conventional] property Handled customer complaints personally to verify they were properly handled Inspected properties regularly to identify deficiencies and schedule repairs Lead a team of 5 full-time employees Compiled and conveyed all operational and financial data to the regional manager Managed routine maintenance and emergency response services provided by contractors and vendors Wrote clear and concise owner's reports based on findings from quarterly financial statements Established and implemented leasing goals while managing an effective lease expiration program Oversaw renovated project of 124 units from start to finish Oversaw a plumbing project for all 200 units

Collected and kept careful records of rental payments Achieved the highest possible net operating income by implementing cost control and revenue improvement programs. Worked with the owners to identify, develop and achieve community goals and objectives Fully abstracted all leases and entered all pertinent information into the entrata management system Established and implemented leasing goals while managing an effective lease expiration program. Maintained tenant relations with regular tenant visits and phone call Conducted apartment tours for potential tenants and answered any questions Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.