• Executed entire sales process for new and used automobiles as a single point of contact • Presented and provided value in Finance and Insurance coverages for all vehicles • Established meaningful relationships with customers to identify creative solutions and efficiently implement the optimized process

• Created step by step user guides for new software program within IT department • Designed an updated online website with updated information about ongoing projects • Examined existing data and created easily understandable charts for business presentation • Presented end of internship results and experiences to business leaders in the organization

• Analyzed trends in the market and interpreted relevant data of competitors • Reported new development ideas leading to changes in newsletter and website content • Maintained accurate and current inventory records and invoices • Created detailed calendars and spreadsheets relevant to upcoming events using Microsoft Excel