Increased skill level of personnel by creating user guides, training documents, training curriculum and hosted training sessions. Created training documents and videos for Quality Center usage and trained team members on Quality Center. Reduced testing time for QA cycles 40% by automating regression and functional testing using a custom Behavior Driven Development (BDD) language automated tool. Dramatically improved the quality of QA releases by evolving and formalizing QA processes, establishing metrics, applying best practices, defining standards, processes and procedures. Improved communication and facilitated coordination across associated teams and stakeholders including QA, Development, Business Analysts, Project Managers and Senior Management.

Designed and implemented well-structured easy-to-comprehend test cases that accelerated test execution times. Improved quality of applications by identifying and reporting 100+ defects in a 10-month period. Reduced the number of defects reported for new enhancements by ensuring test cases satisfied requirements.

Led Automation efforts to automate regression and functional testing of e-commerce sites. Automated 6,300+ test scenarios over a 16-month period with a team of 2 to 6 Engineers identifying 100+ defects. Accelerated the automation efforts by building reusable frameworks and functions which the Automation Engineers utilized to build automated test cases. Led QA efforts for projects to launch two new websites for new "credit score" products.

Led the automating of 3,600+ test scenarios. Facilitated the development of automation that is easily scaled and maintained by driving the effort to design and implement reusable automation test harnesses utilized to test multiple applications.

Managed team of 3 onshore Automation Engineers automating 5,500+ test scenarios over a 15-month period. Designed and developed HP QuickTest Professional scripts to automate functional and regression testing of products. Trained QA members on Mobius products, testing procedures, departmental processes, defect reporting and tracking. Functioned as “subject matter expert” for Mobius web based products, working closely and in concert with QA, Development and Customer Support to identify, analyze and resolve issues.

Planned, scheduled and implemented automation testing projects. Generated progress reports for all projects, ensured data accuracy and contributed to staff performance evaluations. Researched and implemented new and improved testing methods, processes tools and test systems.

Participated in defining, establishing and improving department wide test management processes and procedures Served as principal tester for new enhancement features, determining QA requirements, establishing initial test environments, producing and implementing new tests and documenting procedures. Executed automated and manual tests and analyzed test results.