Lead 3 of the support tracks in the company, warehouse, wholesale and finance, coordinating on shore and off shore resources to meet SLAs and provide world class service. Client facing with company SMEs to clarify requirements and get additional information to solve issues.
Coordination and research with System Analyst team to clarify and reformat requirements described in HLD (High Level Design)
Creation of LLD (Low Level Design) for solutions meeting requirements
Meetings with SME to review LLD
Presentation of LLD to project stakeholders
Coordinate development with offshore team
Code review and modification of code
Design test cases
Perform unit testing
Coordinate promoting code to testing and production environment
Support Quality Assurance team while performing system testing
Support production release
Create knowledge transfer documentation for production support team
Share knowledge with peers on development tools and project requirements
Coordinate documentation and code development between US team, Mexico team and India team.
Analyze actual systems and create a technical proposal on necessary changes to enhance E Commerce applications.
Detect an design all necessary code changes and new code developments to improve activity, with some providers we will have an agreement where they will supply directly to the client and just send us invoice of shipment, that way we will be able to work with no inventory and increase web offer.
Review technical proposal with SME
Code all necessary changes and all new components to fulfill requirements
Unit Testing of all components
Make necessary adjustments once QA team review code and company standards
Release to production
Software Maintenance and new developments according to client needs.
Fulfill documentation requirements according to CMMI level 2. And Client requirements.
Production support and batch processing monitoring.
Mentoring team members in AS400 platform.
International team member, informal team leader for local team. 7 persons in local team. Base team located in New Jersey.
Several projects or assignments, extracting information for future processing, extracting info for reporting proposes, retrieving info for bank report transmit.
Ad Hoc requests for retrieving specific information for Audits and reviews.
Development responsibilities:
Analyze requirements
Design solutions
Code programs
Unit and integrated testing
Promotion of programs to QA
Programming release of application changes or new developments.
All development was for processing in Batch mode.
Databases design and implementation.
Involved in all software life cycle, from requirement analysis to production releases
Developed several new systems and mantained a lot others for several bussines areas as Inventory, Credit, Accounting, Human Resources, Layaway.
Lead some internal IT projects as to start up of IBM ADM change management tool, to migrate from IBM ADM to Turnover, Apps dev environment migration for upgraded server, ILE migration,
Trained IT folks on ILE, modules, service programs, binding, etc.
Database design, modification of current database and development of new components.
Start up of use of referential integrity in database
Developed service programs to access files, with internal message handling so they manage file status errors including referential integrity and trigger problems and return error description to caller programs
System adminsitrator for HR software, Payrol, Kronos Time and attendance and integration programs between them and with other bussines areas. From start up, working with external consultants to set up applications, managing schedule implementation plan