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•Paired with a Lead AC to oversee the Ambulatory group on the Clinicals team. Responsibilities include monitoring current work assignments of ACs, meeting with them regularly to ensure projects are on-track and providing assistance in overcoming any technical hurdles or questions. •Work in tandem with another Sr. AC to conduct all design reviews, as well as documentation reviews and approvals for all Clinicals-related builds. Primarily responsible for facilitating “build days”, when changes are implemented in the production environment. •Developed documentation, instructions, and templates for the build process; to encourage consistency and promote efficiency across the Clinicals team. •Developed documentation and instructions for the production support process; outlining and clarifying all roles and responsibilities; providing step by step instructions as needed. •Conduct various training sessions, both orientation for new ACs, as well as ongoing training topics for the team as a whole. •Maintain a close relationship with our Epic IT contact; facilitating meetings between him and the team, and working with him one-on-one to review and resolve current outstanding issues. •Significant contributor to overall HealthConnect department issues, such environment strategy, upgrade decisions and process changes. •Continued involvement in builds and large projects, such as integration with external resulting systems