About John Scordato

Strategic, results-driven sales support professional focused on achieving deliverables within specific timeframes in alignment with sales execution strategies. ...

John Scordato's Work History
Company

Microsoft Azure Customer Success Manager

Microsoft
Jan 2023 - Present
Building strong relationships with clients, identifying their needs and challenges, and developing customized solutions that help them achieve their goals and maximize the value of Microsoft's cloud platform.
Company

Customer Success Mgmt Specialist

Accenture
May 2021 - Present
Accenture is a global professional services company with leading capabilities in digital, cloud and security. • Generate sales within assigned territory and sales campaigns. • Manage Sales pipeline, qualify opportunities, and lead generation. • Coordinate sale activities with partners to identify and close new business. • Provide forecasting, trends, and reports on account opportunities. • Worked with partners to increase sales and renewals. • Utilized Salesforce and Microsoft Dynamics for customer data management. • Collaborate with sales team on marketing reports and analytics.
Company

Inside Sales Support Specialist

Enervex
Jun 2013 - Mar 2020
ENERVEX is a world-leading supplier of mechanical draft systems and integrated venting design solutions. • Consult clients on mechanical draft systems and accessories needed to complete their venting solution. • Responsible for sales and supporting all residential and kitchen fans, controls and software to maintain fans. • Negotiated with OEM's Partners and Whole Sellers exceed specific sales revenue targets. • Work with Architects, Engineers, and Builders to size up drafting systems for residential market • Manage the lead development process of qualifying and distributing leads to sales team • Collect inquiries generated by company website and develop into sales leads and follow ups. • Work with Sales manager to develop intelligence-based sales campaigns to prospective businesses. • Maintain database of existing customer and added new customers to the companies CRM system • Mail out market information to potential customer and follow up on opportunities. • Work with Sales manager to develop intelligence-based sales campaigns to prospective businesses.
Company

Business Development Coordinator

Brintons
Jan 2013 - May 2013
Brintons is a manufacturer of carpets for Hospitality, Public Spaces, Casinos, and Cruise lines. • Negotiated with Whole Seller and Distributors on procurement of industrial flooring. • Interfaces with Suppliers on importing carpet from various venders. • Mail out market information to potential customer and follow up on opportunities. • Manage the lead development process of qualifying and distributing leads to sales team • Collect enquires generated by company website’s and develop into leads for sales representatives • Maintain database of existing customer and added new customers to the companies CRM system.
Company

Sales Support Specialist

Vanran Communications Vr3 Cloud
Apr 2012 - Jan 2013
VanRan Communications is a full-service, telecommunications company specializing in Unified Communications, Contact Center, Video, Data, Cloud Services and Network Services. • Orders Avaya Telephones and Service equipment. • Support sales representatives in all phases of the sales cycle. • Obtain market leads and relaying information back to the sales representatives. • Enter invoices into Peachtree Software and update customer files with payments. • In charge of all travel for Sales Reps, Service Reps, and Officers of the company. • Arrange all modes of transportation I.E. Air fare, car rental and hotel reservations. • Mail out market information to potential customer and follow up on opportunities. • Order office supplies, equipment, outside fabrication, and raw materials as required.
Company

Senior Customer Support Specialist

Nordson Adhesive Dispensing Systems
Jun 2006 - Oct 2011
Nordson Corporation: Precision Dispensing Equipment, Fluid Control Equipment, Related Processes and Proprietary Technology. • Worked with sales representatives in configuring new applications for new and current customers. • Created business plans and strategies for established and new territories. • Serviced territories with vacant outside sales representatives to satisfy customer needs. • Monitored sales activities to ensure goals and objectives where met. • Entered orders for sales representatives and customers and provided follow through and monitoring until orders were fulfilled and delivered. • Seek opportunities during inbound calls to up-sell to customers during order entry. • Worked closely with shipping department to arrange special delivers such as next flight out, special cargo needs, special expediting or billing plans. • Maintained database of existing customer and added new customers to assist in generating sales. • Responsible for trades, returns and warranty issues pertaining to the customer issues.
Company

Customer and Sales Support Specialist

Nordson Adhesive Dispensing Systems
Jun 2002 - Jun 2006
Nordson Corporation: Precision Dispensing Equipment, Fluid Control Equipment, Related Processes and Proprietary Technology. • Consulted with customers on adhesive dispensing equipment and converted requirements for product and service solutions. • Work together with sales and technical service representatives to support, process, and achieve customer satisfaction. • Monitored and maintained orders and followed up with customers and/or sales reps. of the progress of their orders. • Provided support to sales representatives, field engineers, and OEM’s • Handle routine telephone inquires; such as, warranties, returns, and quotes. • Managed key accounts and made sure their needs were met. • Handled the tasks of processing urgent issues such as warranties, returns, and expediting orders. • Helped Team Lead in distributing fax orders to co-workers in a timely manner. • Responsible for training new associates in all aspects of computer systems and company processes.
John Scordato's Current Work Details
John Scordato's Location
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John Scordato's Expertise
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Strategic, results-driven sales support professional focused on achieving deliverables within specific timeframes in alignment with sales execution strategies. A demonstrated history of working in cloud services, mechanical draft, and adhesive dispensing industries. •Proven experience deploying outreach strategies and identify sales opportunities. •Proven experience deploying business improvement initiatives based on analysis of customer, stakeholder, and employee feedback. •Strong technical aptitude and attention to details. •Excellent verbal and written communication skills. Strong ability to effectively relay complex information to all levels of the organization.
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Cloud Technology Specialist
John Scordato's Current Industry
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Microsoft
John Scordato's Prior Industry
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Nordson Adhesive Dispensing Systems | Vanran Communications Vr3 Cloud | Brintons | Enervex | Accenture | Microsoft
John Scordato's Education
Education

State University of New York College at Plattsburgh

State University of New York College at Plattsburgh Bachelors Of Science , Business Management
Education

Westchester Community College

Westchester Community College Associate Of Arts And Sciences , Business Marketing

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