• Provide factory solutions for customer service issues • Analyze customer issues with Thomson products • Provide corrective actions to manufacturing line • Review control plans and PFMEA

• Lead, develop, manage and execute all quality systems required within assigned area of responsibility. • Support customers, suppliers, YFAI Launch personnel, and Operations staff. • Execute PPAP submissions, as required. • Support of the corrective action process. This includes preparation and submission of customer required documentation and construction of 8D problem solving responses. • Facilitate and assure maintenance of Process Flows (PF) and Process Failure Mode and Effects Analysis (PFMEA) documents for assigned programs. • Facilitate and assure maintenance of Process Control Plans for assigned programs. • Ensure compliance to Process Control Plan requirements. • Ensure that Customer, internal and supplier quality corrective actions (8D’s) meet timing, quality and format requirements. • Ensure compliance to all applicable quality Customer-specific systems and requirements. • Support Launch and sample part builds to ensure compliance to dimensional and functional requirements. • Ensure the appropriate inspection plans and containment plans are in place for the process. • Support internal and 3rd party audits of the production process and ensure timely close out of any required corrective actions.

Quality Engineer involved in problem-solving for the Dodge Dart, Jeep Compass and Jeep Patriot products at this high-volume assembly plant. Supported root-cause analysis for vehicle electrical systems, diagnostics, and vehicle electronic module performance. Interfaced with Chrysler corporate engineers and other cross-functional groups to resolve emerging or chronic quality issues using established problem-solving methodology. • Performed root cause analysis of quality issues, often using advanced problem-solving tools (like Kepner Tregoe, Shanin Red X, Design of Experiments, etc.) • Recommended and implemented cost-effective permanent corrective actions • Evaluated quality data from internal and external indicators to ensure calibration • Managed Engineering changes working with cross-functional team to ensure timely execution • Conducted Product Evaluation tests to ensure robustness of product or process change before full implementation • Worked with Engineering and Suppliers to resolve issues that are not plant controllable • Recommended and validated rework procedures • Developed inspection standards and best methods for performing inspection • Assisted production with problem-solving and developing standardized work for production operators

Quality Inspection Business professional is an integral part of Chrysler Quality Team whose focus is to change the automotive landscape. The Quality Inspection BUL professional is responsible for managing the quality verification process, analyzing torque safety audits and oversee the receiving inspection crib within the Belvidere assembly crib. • Manage day to day quality control and quality inspection activities • Document conditions found and identify opportunities for process improvement • Perform all major aspects of vehicle inspection, analyzing data for comparison to daily vehicle audits • Communicate results to quality and plant management • Supervise the auditing of new production vehicles to confirm or identify quality concerns

Provide process support for component manufacturing for two production electronic production lines. Engineering liaison between advanced process engineering team and onsite factory process engineers. Evaluate new advanced electronic manufacturing techniques to implement in US manufacturing facilities. • Received monetary award for reducing waste and rework (3.0M USD saved) • Implemented Honeywell Operating System for lean operations for Plant 4, Freeport, Illinois

Provided support to the assembly line manufacturing team. Provided valuable feedback to product launch team to have a successful launch manufacturing launch of the Dodge Caliber and Jeep Compass.

The Biomedical Engineer is responsible for maintaining and repairing all dialysis machines, water treatment, and ancillary medical equipment. • Repair and maintain, with support documentation, dialysis systems, R.O. water systems, reuse equipment, and ancillary medical equipment as recommended by the equipment manufacture’s specifications • Perform electrical safety assurance and performance testing on all dialysis machines and related electrical equipment • Monitor R.O. system and log sheet, no less than weekly, for completeness and accuracy, noting any deviations from normal

Provide process support for component manufacturing. Engineering liaison between advanced process engineering team and onsite factory process engineers. Evaluate new advanced electronic manufacturing techniques to be implemented in overseas facilities. • Successful buy off of 5M USD of component manufacturing equipment for Singapore factory ahead of schedule • Achieved initial production build one month ahead of schedule to allow quality department to evaluate new oscillator product • Solve production problems during Singapore startup to enable customer samples to ship

Provide process support for SMT prototype production line. Analyze prototype products to suggest changes to components or manufacturing process to make integration in production lines seamless. • Product launch of PCS phone in Brazil • Product launch of GSM phone in Korea

Resolve internal and external imaging and software problems, image system testing and evaluation, and documentation of imaging systems. Schedule customer demonstrations, training, and new applications analysis. Travel to customer locations to resolve problems and implement modifications. • Implemented manufacturing set-up procedures for the imaging department that improved production flow by 20% • Obtained research, RFR and recommended the purchase of state-of-the-art test equipment which reduced the set-up time for imaging systems by 50%

Train 40 ACU-1 personnel in mission specific duties, safety, boat handling, and general operations. In charge of maintenance and care of two high-speed utility boats more than 1.5M each.

Conducted troubleshooting and problems solving activities on internal/external software problems, software/firmware testing and evaluation, and designed unique customer applications. Interact closely with Sales and Service functions. • Improved customer satisfaction by establishing a database to track current versions of software to customer machines • Developed an engineering database to track engineering changes to customer machines to prevent unnecessary service calls to customer sites which saved 50% travel expenses • Established a training program for co-op students to improve their engineering knowledge and capability which increase co-op retention to 100%