Kagiso Mokou

Kagiso Mokou

I am a successful professional with Customer Operations experience and a solution-oriented focus with substantial experience managing and ... | South Africa, South Africa, South Africa

Kagiso Mokou Email Addresses

ka****@vo****.co Work Email
ka****@vo****.co Personal Email

Kagiso Mokou Phone Numbers

No phone number available

Kagiso Mokou Work History
Vodacom
Business Analyst: Chatbot
1 July 2023 — Present
Vodacom
Chatbot Specialist: Ui/Ux Designer
1 June 2020 — 1 March 2021
Vodacom
Executive Client Liaison Officer- Chief Office
1 May 2017 — 1 July 2023
Vodacom
Business Development Consultant
1 January 2015 — 1 April 2017
Kagiso Mokou Current Work Details
Kagiso Mokou's Location
South Africa, South Africa, South Africa
Kagiso Mokou's Expertise
  • I am a successful professional with Customer Operations experience and a solution-oriented focus with substantial experience managing and resolving escalated customer complaints through the Chief’s Office. Professionals enjoy working with me because I can point them to the best services, resources, and methods for their needs. I have a proven track record and have demonstrated success in identifying business opportunities, developing winning strategies, and promoting business. I am adept at implementing process improvements, positively impacting bottom-line results. I am a skilled communicator, able to develop strategic relationships with business partners. I have expertise in Customer Service, User Experience Design and Enterprise Sales Operations. Through the initiatives I have championed such as providing insights through reporting I have managed to identify process gaps which assisted the business to put measures in place to improve customer experience, which lead to myself being recognized as a Top Talent and a Top Performer within my department for the fin-years 2021/2022 and 2022/2023 respectively
  • Employed at Vodacom
Kagiso Mokou's Current Industry
Vodacom
Kagiso Mokou's Prior Industry
Vodacom

Kagiso Mokou Education

College Logo
Camden County College
Camden County College Associate's degree, Business Administration and Management, General

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FAQ About Kagiso Mokou

  • Kagiso Mokou is located at South Africa, South Africa, South Africa

  • Kagiso Mokou is a I am a successful professional with Customer Operations experience and a solution-oriented focus with substantial experience managing and resolving escalated customer complaints through the Chief’s Office. Professionals enjoy working with me because I can point them to the best services, resources, and methods for their needs. I have a proven track record and have demonstrated success in identifying business opportunities, developing winning strategies, and promoting business. I am adept at implementing process improvements, positively impacting bottom-line results. I am a skilled communicator, able to develop strategic relationships with business partners. I have expertise in Customer Service, User Experience Design and Enterprise Sales Operations. Through the initiatives I have championed such as providing insights through reporting I have managed to identify process gaps which assisted the business to put measures in place to improve customer experience, which lead to myself being recognized as a Top Talent and a Top Performer within my department for the fin-years 2021/2022 and 2022/2023 respectively Vodacom

  • Kagiso Mokou currently works in the Vodacom

  • Kagiso Mokou specializes in I am a successful professional with Customer Operations experience and a solution-oriented focus with substantial experience managing and resolving escalated customer complaints through the Chief’s Office. Professionals enjoy working with me because I can point them to the best services, resources, and methods for their needs. I have a proven track record and have demonstrated success in identifying business opportunities, developing winning strategies, and promoting business. I am adept at implementing process improvements, positively impacting bottom-line results. I am a skilled communicator, able to develop strategic relationships with business partners. I have expertise in Customer Service, User Experience Design and Enterprise Sales Operations. Through the initiatives I have championed such as providing insights through reporting I have managed to identify process gaps which assisted the business to put measures in place to improve customer experience, which lead to myself being recognized as a Top Talent and a Top Performer within my department for the fin-years 2021/2022 and 2022/2023 respectively

  • Kagiso Mokou speaks the following languages: No languages available.

  • Kagiso Mokou has prior experience in the following industries: Vodacom , Vodacom , Vodacom

  • Kagiso Mokou has the following professional experience: Vodacom , Vodacom , Vodacom , Vodacom .

  • You can view Kagiso Mokou’s LinkedIn profile at LinkedIn URL.

  • Kagiso Mokou’s work email addresses are [email protected] .

  • Kagiso Mokou works at Vodacom