Kathryn Mcgavick

FAQ About Kathryn Mcgavick

• What is Kathryn Mcgavick's address?

  Kathryn Mcgavick is located at
  Seattle, Washington, United States

• What is Kathryn Mcgavick's job title?

  Kathryn Mcgavick is a
  I am a customer-centric executive who creates strategies to meet customers where they are. Curious and persevering, I like working with brands that are scaling and have operational problems to solve. At Outerwall, I led the customer support group for the core brands of Redbox and Coinstar, as well as providing strategic direction on customer service for many start-up or newly acquired businesses like ecoATM and Gazelle. Collaborating with people and developing strong relationships is a strength. Success in today’s customer service requires strong partnerships with vendors and internal departments. I provide strategic direction and leadership in managing contact center outsourcing and technical tools vendors. Giving team members opportunities to shine and extend their skills is a joy. Accomplishing great feats as a team is powerful. A contact center veteran, I’ve worked across most service delivery channels: phone, email, chat, self-service and social media. I am a practical visionary that likes to apply new methods to help customers while working within budgets and timelines. My guiding principle is to build what’s right for the brand. Whether working for a large company like Bank of America or an internal start-up, I am always looking for ways to improve the customer experience and participate in moving the business forward. Nice

• What industry does Kathryn Mcgavick currently work in?

  Kathryn Mcgavick currently works in the
  Nice

• What is Kathryn Mcgavick's area of expertise?

  Kathryn Mcgavick specializes in
  I am a customer-centric executive who creates strategies to meet customers where they are. Curious and persevering, I like working with brands that are scaling and have operational problems to solve. At Outerwall, I led the customer support group for the core brands of Redbox and Coinstar, as well as providing strategic direction on customer service for many start-up or newly acquired businesses like ecoATM and Gazelle. Collaborating with people and developing strong relationships is a strength. Success in today’s customer service requires strong partnerships with vendors and internal departments. I provide strategic direction and leadership in managing contact center outsourcing and technical tools vendors. Giving team members opportunities to shine and extend their skills is a joy. Accomplishing great feats as a team is powerful. A contact center veteran, I’ve worked across most service delivery channels: phone, email, chat, self-service and social media. I am a practical visionary that likes to apply new methods to help customers while working within budgets and timelines. My guiding principle is to build what’s right for the brand. Whether working for a large company like Bank of America or an internal start-up, I am always looking for ways to improve the customer experience and participate in moving the business forward.

• Which languages does Kathryn Mcgavick speak? 

  Kathryn Mcgavick speaks the following languages:
  No languages available.

• Which industries has Kathryn Mcgavick previously worked in?   

  Kathryn Mcgavick has prior experience in the following industries:
  Modern Contact Consulting , Outerwall The Company That Inspired Coinstar Redbox And Other New Ventures , Bank Of America , Bank Of America

• What is Kathryn Mcgavick’s work experience?  

  Kathryn Mcgavick has the following professional experience:
  Nice , Modern Contact Consulting , Outerwall The Company That Inspired Coinstar Redbox And Other New Ventures , Bank Of America , Bank Of America .

• How can I find Kathryn Mcgavick on LinkedIn?  

  You can view Kathryn Mcgavick’s
  LinkedIn profile at LinkedIn URL.

• What are Kathryn Mcgavick’s work email addresses?  

  Kathryn Mcgavick’s work email addresses are
  [email protected] .

• What company does Kathryn Mcgavick work for?  

  Kathryn Mcgavick works at
  Nice