
Laura Miceli
OnForce, the leader in SaaS technology-enabled workforce solutions. Serve as the client interface and Subject Matter Expert for... | Boston, Boston, United States
Laura Miceli's Emails la****@on****.com
No phone number available.
Laura Miceli's Location Boston, Boston, United States
Laura Miceli's Expertise OnForce, the leader in SaaS technology-enabled workforce solutions. Serve as the client interface and Subject Matter Expert for system related inquiries. Own and drive new client requirements from high level business needs through operational delivery. Evaluate business requirements in order to generate functional specifications and act as a liaison between business and client. Serve as escalation point and technology Subject Matter Expert for CSAs needing guidance and assistance with the OnForce technology.To please the customer with a hospitable approach in helping them with their queries, and generate revenue for the organization. This can be done by acquiring excellent communication skills and product knowledge. To retain the existing customers by building rapport and providing customer satisfaction. To attract potential clients by displaying and selling the products and services offered by the organization. This needs effective salesmanship and building a genuine rapport with the potential clients. To maintain proper records of all the transactions/sales/complaints/orders/cancellations that have taken place, and to ensure a proper follow-up as and when required.
Laura Miceli's Current Industry OnForce
Laura Miceli's Prior Industry Comcast | OnForce
Not the Laura Miceli you were looking for?
Find accurate emails & phone numbers for over 700M professionals.