Weighing, packaging, and labeling cannabis products is at the core of my position. With my keen attention to detail, I work closely with the Quality Assurance team to make sure the product that Cresco Labs puts out is the highest of quality. I am well-versed in the daily schedule of the Pack department, and I have helped above and beyond by training new agents, helping Order Fulfillment, and creating and printing labels. My tech troubleshooting skills and working knowledge of Metrc are also of great use. Trichome Institute certifications in cannabis flower and con- centrates provide me with an elevated understanding of the products we work with on a daily basis.

Updated customer files and databases. Consulted with customers by telephone and in person to deliver information (price, specifications, etc), take orders, and provide solutions to tech-related questions.