Lauren McIlroy

Lauren McIlroy

Solutions for Account Management, Inc. (SAM) | Lake Forest, Illinois, United States

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Work Experience

LBM Connects Inc.
Managing Director
1 October 2014 — Present
SAM, Inc. - Solutions for Account Management, Inc.
Partner/COO
1 February 2014 — Present
Direct Brands, Inc. (Columbia House, Bookspan, etc.)
Head of Columbia House DVD Club
1 February 2013 — 1 January 2014
Direct Brands, Inc. (Columbia House, Bookspan, etc.)
Vice President - Payment Solutions, Integration Initiatives and Customer Service
1 August 2010 — 1 January 2014
Direct Brands, Inc. (Columbia House, Bookspan, etc.)
Director, Payment Management
1 October 2007 — 1 August 2010
BMG Columbia House
Associate Director, Payment Management
1 January 2006 — 1 December 2006
BMG Columbia House
Manager, Payment Management
1 September 2004 — 1 December 2005
BMG Direct, Inc.
Senior Analyst, Billing and Credit
1 September 2002 — 1 August 2004
BMG Direct, Inc.
Analyst, Billing and Credit
1 October 2001 — 1 August 2002

Skills

communication channel partners letter amp specialty vendors bankruptcy probate technology software vendors warehouse legal network late stage collections tertiary thru oos master servicing prelegal telemarketing debt sale management marketing first party customer care outsourcing inbound outbound call strategies all facets of financial & banking inbound amp outbound call strategies small balance direct marketing call center business process outsourcing billing prelegal network supplier diversity telco cable utilities utilities low income projects collections all facets of healthcare agency vendor audits letter specialty vendors technology amp software vendors customer service bankruptcy amp probate healthcare insurance claims followup agency amp vendor audits debt sale management amp marketing outsourcing

Languages

English