• Entrusted with a diverse range of confidential and sensitive data on a daily basis • Resolved customer inquiries and disputes through face to face, phone, and email communications • Analyzed loan files for complete compliance with federal regulations • Processed documents electronically for new loans and monthly recording

• Designed graphics and layouts for promotional items and product sales sheets • Created and maintained two company websites, greatly increasing brand presence on the web • Digitized photos of complete inventory for web access by sales representatives and customers • Actualized opt-in email advertising campaign

• Worked at a fast pace as the only in-house graphic artist • Produced unique designs and logos, utilizing both traditional and digital means • Designed and managed company website, increasing sales by adding all products to a digital catalog • Created vector and raster art for use in fax advertising campaigns • Increased productivity by digitizing, updating, and maintaining repeat customer artwork on file

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