• Automate verification of config JSONs, iOS plists, and Android manifests across multiple titles • Scripting to help facilitate personal and team workflow • Cross platform internal and external SDK testing (includes ads, marketing, analytics, central services, and IAP SDKs) • Creation and maintenance of SDK configs for new and existing titles • Coordination with SDK QA team in India • Creation of test plans and tutorials

• Automate verification of config JSONs, iOS plists, and Android manifests across multiple titles • Scripting to help facilitate personal and team workflow • In-studio Android specific testing. • Cross platform internal and external SDK testing (includes ads, marketing, analytics, central services, and IAP SDKs) • Creation of test plans and tutorials • Creation and maintenance of QA device inventory system

• Android specific testing for games developed by various company-owned studios. • Creation and maintenance of game-specific test plans. • Regular department-wide reports following releases/updates, regarding potential trends seen through customer support tickets, Google reviews, and crash report analytics. • Creation and maintenance of Python script that checks specific files for each game (manifest, properties, components), each time a build is completed.

• Android specific testing for games developed by various company-owned studios.

• Creating, maintaining, and running through feature checklists. • Delegating tasks to team, such as feature assignments, checklist creation, and the logging of specific bugs. • Creating and updating test levels to facilitate efficient testing. • Publishing and maintaining test version of product on iTunes Connect. • Maintaining test device inventory and provisioning. • Communicating with producers and developers regularly through EOD reports. • Contributing to art department with character animation

• Ensure proper marketing, analytics, and push notification SDK integration. Facilitate communication between developers and SDK vendors when issues arise. • Create and keep test plans up to date for each SDK. • Write and compile documentation for SDK integration and testing. • Publish Android and iOS builds via Google Play and iTunes Developer Console.

• Testing numerous games from local and international developers, across Android and iOS platforms, searching for, isolating, and logging bugs ranging in priority from Must Fixes to suggestions • Localizing content from overseas • Contributing to the creation, maintenance, and completion of checklists used to ensure consistent qualitative progress for each successive build • Occasionally contributing more fleshed out feedback for developers

• Addressed player issues and concerns such as registration trouble, Terms of Service violations and reports, harassment, reimbursement, walking through the linking of two accounts (a result from a merger with another MMO company), small and large scale hack investigations, etc. • Compiled weekly reports of ticket counts for an assigned game, noting emerging trends, ongoing issues, and must fixes • Helped train incoming CS Representatives

• Tested new features for upcoming expansions • Led testers through checklists for each patch, allowing lead to focus on higher level duties • Participated in weekly maintenances, running through a maintenance checklist, and occasionally spawning items for the Community Manager or specific players • Trained new testers and team members • Wrote guides on how to most quickly and effectively progress through certain tasks • Wrote scripts to facilitate certain repetitive tasks, significantly boosting team productivity.

• Tested titles about to be released on various Sony platforms - PS2, PS3, and PSP - searching for, reporting, and recording Must-Fix bugs shortly prior to release

• Used 3D Studio Max Biped to animate character cycles - walks, runs, emotes, etc - for the company's now-canceled game, Gatheryn

• Wrote weekly previews and reviews of PC and Xbox games • Covered GDC 2005 • Covered E3's of 2005 and 2006