- Experience in producing reports employing various SAS procedures like PROC SQL, PROC REPORT, PROC FORMAT, PROC TABULATE, PROC FREQ, PROC MEANS and PROC UNIVARIATE, PROC SUMMARY. - Excellent programming skills in SQL and understanding of data management principles, such as joining data sets, data aggregation and subsetting using PROC SQL. - Strong ability to manage and manipulate databases, program and generate reports according to user needs. - Experience in extracting data and creating SAS datasets from various sources like Teradata database, Access database, Excel and flat files using SAS/ACCESS and other Import techniques. - Developed Crystal Reports based on the client’s specifications and requirements to support the medical center and regional goals. - Developed Meaningful Use reports to support the organizations to determine Eligible Provider based on core and menu item measures. - Act as the liaison for medical centers and regional compliance officers to assist in the research of certain breaches of data on high profile cases. - Developed security and break-the-glass reports used by compliance departments region-wide. - Modify the logic of reports and SAS queries that need to be revised based on workflow changes or upgrade enhancements. - Provide technical leadership to highly visible, sensitive and multi-faceted projects. Sets the strategic direction of projects. - Establish effective professional business relationships with all levels of management from the medical centers and regional departments. - Develop comprehensive SQL queries for research purposes to provide recommendations to all levels of management. - Conduct extensive research on the various Epic modules to identify workflows deficiencies that impact reporting needs.

- Served as an Epic Clarity business and technical expert and consultant for any data quality issues and research questions - Coordinated, managed, and facilitated the selection, development, and production of reports and data views in collaboration with our IT partners, business stakeholders, and all affected parties - Developed project management tools (e.g., workplans, status report, communication plan and strategy, etc.) to effectively communicate project outcomes - Provided strategic planning to a variety of business and IT teams (testing, development, implementation, etc.) to ensure deliverables and timelines are integrated and attained - Developed and presented executive summary presentations to all levels of leadership - Provided on-going coaching, training, and mentoring of team members to develop and improve their skills and capabilities that will support the effectiveness of the department, the organization, and the member/patient experience

Site Implementation Specialist – KP HealthConnect EMR / EPM 9/05 – 03/06 - Go-Live support for the Epic Ambulatory product - Provided One-on-One support to medical professionals in multiple departments - Provided stabilization/optimization efforts Chart View Team 3/06 – 5/07 - Trained 1500+ Providers and nursing staff in a formal classroom setting - Managed deployment implementation teams - Implemented Epic Ambulatory Products in over 40+ Kaiser Permanente facilities - Led regional implementation efforts - Facilitated department workflow consultations to key stake holders - Participated in Medical Service Area Steering Committees - Created marketing plan and marketed training materials for 3,000 physicians region-wide - Maintained and interpreted usage reports region-wide