Worked as Network/Desktop Support Intern• Network Management and Security• Worked on various disk imaging/cloning software to provide an optimal solution to integrate active directory into it and made a recommendationWorked with the Help Desk team to -• Setup desktops, Imaging PCs and laptops for new hires, traders and other users• Provide user end support for blackberry devices, and a variety of software applications• Setup video and teleconferencing capabilities for the firm across international geographies • Participated in setting up Winter Research week 2012 which is a yearly company gathering wherein global team visits the New York office

• EPABX(Private Branch Exchange) and Logger roll out in branches• Worked on IP phones roll out which covered 45 sites around India• Installed and configured 200 Avaya 16xx series IP phones (1603, 1608, 1616 models)• Created training module for Avaya IP phones • Gathered and logged basic information about PRIs EPABX, Loggers and Logger Servers