Ramasubramaniam Ponniah

Ramasubramaniam Ponniah

• 19+ years of experience in Business Analytics, Customer Success and Contact Center Operations • Proven track record of running highly ... | San Jose, California, United States

Ramasubramaniam Ponniah Email Addresses

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Ramasubramaniam Ponniah Phone Numbers

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Ramasubramaniam Ponniah

Ramasubramaniam Ponniah Linkedin
Ramasubramaniam Ponniah Work History
Observe Ai
VP of Customer Success
1 September 2023 — Present
Contractpodai
VP of Customer Success
1 January 2023 — 1 September 2023
Contractpodai
Head of Customer Success - Enterprise Accounts
1 January 2022 — 1 January 2023
7 Ai
Global Head of Customer Success & Delivery – Customer Acquisition Cloud BU
1 December 2015 — 1 March 2022
Zettata
Director Customer Success
1 July 2015 — 1 December 2015
7
Director Client Services at Innovation Labs
1 April 2014 — 1 June 2015
7
Associate Director - Client Services at Innovation Labs
1 July 2012 — 1 March 2014
Innovation Labs 247 Customer
Senior Manager - Service Delivery
1 July 2011 — 1 July 2012
247 Customer
Manager Analytics - Service Delivery - Innovation Labs
1 January 2010 — 1 June 2011
Latentview Analytics
Manager Analytics
1 July 2008 — 1 December 2009
Hsbc
Assitant Manager Operations
1 June 2003 — 1 July 2008
See more
Ramasubramaniam Ponniah Current Work Details
Ramasubramaniam Ponniah's Location
San Jose, California, United States
Ramasubramaniam Ponniah's Expertise
  • • 19+ years of experience in Business Analytics, Customer Success and Contact Center Operations • Proven track record of running highly efficient Business Delivery organizations, and driving Revenue • Experience with delivering AI driven Digital Marketing solutions, Chat bots and IVR/Speech solutions • Hands-on functional depth in Digital Marketing (Social, Display & SEM), Digital Transformation, and Customer Journey Analytics • Bringing excellent communications, analytical, and people management skills
  • VP of Customer Success
Ramasubramaniam Ponniah's Current Industry
Observe Ai
Ramasubramaniam Ponniah's Prior Industry
Hsbc | Latentview Analytics | 247 Customer | Innovation Labs 247 Customer | 7 | Zettata | 7 Ai | Contractpodai | Observe Ai

Ramasubramaniam Ponniah Education

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Camden County College
Camden County College Associate's degree, Business Administration and Management, General

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FAQ About Ramasubramaniam Ponniah

  • Ramasubramaniam Ponniah is located at San Jose, California, United States

  • Ramasubramaniam Ponniah is a • 19+ years of experience in Business Analytics, Customer Success and Contact Center Operations • Proven track record of running highly efficient Business Delivery organizations, and driving Revenue • Experience with delivering AI driven Digital Marketing solutions, Chat bots and IVR/Speech solutions • Hands-on functional depth in Digital Marketing (Social, Display & SEM), Digital Transformation, and Customer Journey Analytics • Bringing excellent communications, analytical, and people management skills Observe Ai

  • Ramasubramaniam Ponniah currently works in the Observe Ai

  • Ramasubramaniam Ponniah specializes in • 19+ years of experience in Business Analytics, Customer Success and Contact Center Operations • Proven track record of running highly efficient Business Delivery organizations, and driving Revenue • Experience with delivering AI driven Digital Marketing solutions, Chat bots and IVR/Speech solutions • Hands-on functional depth in Digital Marketing (Social, Display & SEM), Digital Transformation, and Customer Journey Analytics • Bringing excellent communications, analytical, and people management skills

  • Ramasubramaniam Ponniah speaks the following languages: No languages available.

  • Ramasubramaniam Ponniah has prior experience in the following industries: Contractpodai , Contractpodai , 7 Ai , Zettata , 7 , 7 , Innovation Labs 247 Customer , 247 Customer , Latentview Analytics , Hsbc

  • Ramasubramaniam Ponniah has the following professional experience: Observe Ai , Contractpodai , Contractpodai , 7 Ai , Zettata , 7 , 7 , Innovation Labs 247 Customer , 247 Customer , Latentview Analytics , Hsbc .

  • You can view Ramasubramaniam Ponniah’s LinkedIn profile at LinkedIn URL.

  • Ramasubramaniam Ponniah’s work email addresses are [email protected] .

  • Ramasubramaniam Ponniah works at Observe Ai