Scott Linder
Customer Experience Leader working with large brands and MNCs. Strong knowledge of vendor / Business Process Outsourcing... | 1110 Hammond DriveApartment 347, Atlanta, United States
Scott Linder’s Emails sc****@dc****.com
Scott Linder’s Phone Numbers 656570****
Social Media
Scott Linder’s Location 1110 Hammond DriveApartment 347, Atlanta, United States
Scott Linder’s Expertise Customer Experience Leader working with large brands and MNCs. Strong knowledge of vendor / Business Process Outsourcing (BPO). Experience includes voice, digital, chat, IVR, SMS/MMS and Social Media Response (SMR). Global responsibility including overseeing large scale contact centers in multiple countries and multiple sites with budget and P&L responsibility. Industry experience includes Ride-hailing and tech, Telecommunications, Direct Response, e-commerce and banking. Overall responsibility for all aspects of contact center including strategy, operations, customer experience, inbound and outbound sales / telemarketing, customer retention, workforce planning & reporting, quality, training, client services, human resources and I.T.
Scott Linder’s Current Industry Grab
Scott
Linder’s Prior Industry
Singtel
|
Acmg
|
Dynamic Contact
|
Dumont Project
|
Aventus
|
Grab
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Work Experience
Grab
(Department Head) Customer Experience, Vendor Management
Wed May 01 2019 05:30:00 GMT+0530 (India Standard Time) — Present
Aventus
Chief Operating Officer
Thu Feb 01 2018 05:30:00 GMT+0530 (India Standard Time) — Wed Aug 01 2018 05:30:00 GMT+0530 (India Standard Time)
Aventus
Customer Experience Consultant
Fri Sep 01 2017 05:30:00 GMT+0530 (India Standard Time) — Thu Feb 01 2018 05:30:00 GMT+0530 (India Standard Time)
Dumont Project
Senior Director, Contact Center Strategy, Operations & Performance
Thu Sep 01 2016 05:30:00 GMT+0530 (India Standard Time) — Wed May 01 2019 05:30:00 GMT+0530 (India Standard Time)
Dynamic Contact
Chief Executive Officer
Fri Jul 01 2011 05:30:00 GMT+0530 (India Standard Time) — Thu Feb 01 2018 05:30:00 GMT+0530 (India Standard Time)
Acmg
Director Of Customer Service
Sat Jan 01 2011 05:30:00 GMT+0530 (India Standard Time) — Fri Jul 01 2011 05:30:00 GMT+0530 (India Standard Time)
Singtel
Director Customer Care
Fri Aug 01 2008 05:30:00 GMT+0530 (India Standard Time) — Wed Dec 01 2010 05:30:00 GMT+0530 (India Standard Time)Skills
Languages
Scott Linder Email Addresses
Scott Linder Phone Number
FAQ About Scott Linder
-
Scott Linder is located at
1110 Hammond DriveApartment 347, Atlanta, United States -
Scott Linder is a
Customer Experience Leader working with large brands and MNCs. Strong knowledge of vendor / Business Process Outsourcing (BPO). Experience includes voice, digital, chat, IVR, SMS/MMS and Social Media Response (SMR). Global responsibility including overseeing large scale contact centers in multiple countries and multiple sites with budget and P&L responsibility. Industry experience includes Ride-hailing and tech, Telecommunications, Direct Response, e-commerce and banking. Overall responsibility for all aspects of contact center including strategy, operations, customer experience, inbound and outbound sales / telemarketing, customer retention, workforce planning & reporting, quality, training, client services, human resources and I.T. Grab -
Scott Linder currently works in the
Grab -
Scott Linder specializes in
Customer Experience Leader working with large brands and MNCs. Strong knowledge of vendor / Business Process Outsourcing (BPO). Experience includes voice, digital, chat, IVR, SMS/MMS and Social Media Response (SMR). Global responsibility including overseeing large scale contact centers in multiple countries and multiple sites with budget and P&L responsibility. Industry experience includes Ride-hailing and tech, Telecommunications, Direct Response, e-commerce and banking. Overall responsibility for all aspects of contact center including strategy, operations, customer experience, inbound and outbound sales / telemarketing, customer retention, workforce planning & reporting, quality, training, client services, human resources and I.T. -
Scott Linder speaks the following languages:
No languages available. -
Scott Linder has prior experience in the following industries:
Aventus , Aventus , Dumont Project , Dynamic Contact , Acmg , Singtel -
Scott Linder has the following professional experience:
Grab , Aventus , Aventus , Dumont Project , Dynamic Contact , Acmg , Singtel . -
You can view Scott Linder’s
LinkedIn profile at LinkedIn URL. -
Scott Linder’s work email addresses are
[email protected] . -
Scott Linder works at
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