Stephen Armstrong
My focus centers on delivering exceptional customer experiences, underscored by meticulous KPI management in a robust quality assurance... | Torrance, California, United States
Stephen Armstrong’s Emails st****@ti****.com
Stephen Armstrong’s Phone Numbers No phone number available.
Social Media
Stephen Armstrong’s Location Torrance, California, United States
Stephen Armstrong’s Expertise My focus centers on delivering exceptional customer experiences, underscored by meticulous KPI management in a robust quality assurance program. Through analysis and data-driven strategies, I strengthen operational workflows across multiple support channels, always with an eye on elevating CSAT. The commitment to customer satisfaction is paramount. Partnering with cross-functional teams, i have infused a customer-centric approach throughout organizations, achieving significant improvements in service quality. My efforts in calibrating quality assessments and leveraging insights from interaction analysis have been instrumental in driving customer experience enhancements.
Stephen Armstrong’s Current Industry Tiktok
Stephen
Armstrong’s Prior Industry
Disneyland Resort
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Mercedes Benz Usa
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Game Crazy
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Apple
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Amazon
|
Tiktok
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Work Experience
Tiktok
Quality Program Manager
Sat Jul 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Amazon
Quality Assurance Manager
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Team Lead/Technician
Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Dec 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Game Crazy
District Manager
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Mercedes Benz Usa
Diagnostic Technician
Sat Jan 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Disneyland Resort
Show Support
Thu Jan 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Stephen Armstrong Email Addresses
FAQ About Stephen Armstrong
-
Stephen Armstrong is located at
Torrance, California, United States -
Stephen Armstrong is a
My focus centers on delivering exceptional customer experiences, underscored by meticulous KPI management in a robust quality assurance program. Through analysis and data-driven strategies, I strengthen operational workflows across multiple support channels, always with an eye on elevating CSAT. The commitment to customer satisfaction is paramount. Partnering with cross-functional teams, i have infused a customer-centric approach throughout organizations, achieving significant improvements in service quality. My efforts in calibrating quality assessments and leveraging insights from interaction analysis have been instrumental in driving customer experience enhancements. Tiktok -
Stephen Armstrong currently works in the
Tiktok -
Stephen Armstrong specializes in
My focus centers on delivering exceptional customer experiences, underscored by meticulous KPI management in a robust quality assurance program. Through analysis and data-driven strategies, I strengthen operational workflows across multiple support channels, always with an eye on elevating CSAT. The commitment to customer satisfaction is paramount. Partnering with cross-functional teams, i have infused a customer-centric approach throughout organizations, achieving significant improvements in service quality. My efforts in calibrating quality assessments and leveraging insights from interaction analysis have been instrumental in driving customer experience enhancements. -
Stephen Armstrong speaks the following languages:
No languages available. -
Stephen Armstrong has prior experience in the following industries:
Amazon , Apple , Game Crazy , Mercedes Benz Usa , Disneyland Resort -
Stephen Armstrong has the following professional experience:
Tiktok , Amazon , Apple , Game Crazy , Mercedes Benz Usa , Disneyland Resort . -
You can view Stephen Armstrong’s
LinkedIn profile at LinkedIn URL. -
Stephen Armstrong’s work email addresses are
[email protected] . -
Stephen Armstrong works at
Tiktok
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