Accelerated growth, profitability, and success of Cisco Collaboration & Customer Collaboration (CC) product sales in Canada. • Achieved double-digit annual growth rates by creating and managing execution of annual Collaboration sales strategy, inclusive of marketing, partners, verticals, and geographies. Exceeded stretch goal (110% quota) in FY09, FY10, and FY11. Hired product sales specialists, consulting engineers, and business development mangers. • Delivered Collaboration investment programs with 4 national service-provider Partners, over-achieving program revenue targets in less than 70% of targeted timeframe. • Doubled Canadian CC Business in less than 3 years by creating and executing product and services sales plan, including product customer and partner segmentation (focused on mid-market), growing average deal size, creating and managing account and deal plans, and equipping Product and Technical specialists with sales tools to support sales process. • Transitioned CC business from “Cisco led” to “Partner led” and from few large deals to run-rate business, growing software business 230%, since FY2008. Managed SFDC funnel on weekly, monthly, quarterly, and annual basis. o Created targeted CC Investment Program, doubling partner business in 12 months. • Worked with account teams and customers, developing financial models, driving technology project approvals at CXO levels within large Canadian Enterprise organizations. • Fostered Canadian ecosystem of technology partners, providing best-in-class solutions.

Led national Enterprise IT organization of 70 technology and project management professions in establishing and delivering voice / data / video / contact centre strategies, architectures and operations. Created and influenced IT and business budgets, built solutions addressing line of business priorities, and influenced executives on hard-to-sell projects. • Grew team from 15 data-only specialists, to 70+ professionals in voice, data, wireless, network security, CC, and project management • Created, defined, presented and delivered business cases and technology architecture / deployments for multi-M long-term technology strategies and initiatives. Partnered with business executives across all lines of business, including VP Real Estate, Cable COO, Office of the President, and Senior VP Customer Care. o Achieved significant travel time and cost savings while improving collaboration and communication across organization by deploying Immersive TelePresence (1st Canadian customer deployment). o Minimized executive travel by deploying web-broadcasting solution, delivering effective and immediate communication with employees country-wide. o Delivered Next Generation CC Solutions, providing road map for de-risking unsupported technology and improving capacity and flexibility of Customer Care. o Delivered Enterprise Telephony strategy and deployed 6K+ VoIP and UC solutions, enabling flexibility and improved communications across organization o Delivered Network DRP Solutions supporting business applications, including Active-Active Data Centre designs. • Delivered network migrations and integrations for 6 major merger and acquisition projects from 2000- 2007 Represented Rogers on Cisco’s Enterprise Technical Advisory Board, sponsored by Collaboration Business Unit Product Development Team, providing input on product roadmaps and features of interest for large enterprise customers.

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