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Key responsibilities ➢ Managing wholesale parts market intelligence activities, field visits and analysis of the wholesale current and potential distributor networks for the new market opportunities. ➢ Managing the wholesale budget and financial support for the Customer Care & After sales team. ➢ Developing “Wholesale Business Development” and “Sales Out Incentive” programs, including routinely revising & updating the program guidelines to cover all aspects of the business, with focus on Customer Care. Achievements ➢ Achieved yearly parts target "retail & wholesale" and purchasing targets by managing several internal and external workshops and forums while tracking and analyzing the different ongoing team projects. ➢ Managed the budget and organized all logistics of two successful “Annual Regional Parts Skill Competition”, for 1000 participants. Aiming to recognize the best Wholesale field representatives in the region through a series of training, tests, assessments and a final competition held in Dubai for the top contenders. ➢ Continuously assessing the training effectiveness through results to further continue the refining & development of the training programs. ➢ Managed the “Annual Wholesale Conference” that includes all the region’s dealers and wholesale distributors’ top executives. (A full week trip to a new overseas destination aiming to bring the wholesale parts community closer to the brand). ➢ Producing, developing and translating the new training programs both the instructor-based, and web-based to further develop the skill sets of the dealers’ employees around the Middle East region. Mainly, by evaluating the needs based on internal and external management feedback, quarterly surveys and occasional tests.