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Consistently improved the level of customer satisfaction and outperformed sales every month, averaging 40% over goal Mentored 2 other sales associates Maintained and updated jewelry records, and organized inventory reports of the store Contacted vendors, other stores, and utilized the company website to fulfill customer special orders Shared product knowledge and understanding with customers while making personal recommendations, and forming professional relationships

Certified personal trainer and running coach Administrator for all of the companies Social Media accounts – Facebook, Instagram, Twitter and Local Advertising Triathlon Board of Directors Assisted in fundraising events via marketing and campaigning Received Volunteer of The Year Award 2014

Adapted a consultative sales approach to successfully build relationships with high net-worth buyers Increased personal client base by 300% through the use of social media, trade and bridal show participation Oversee Marketing and Social Media as means to increase sales and traffic into the storefront Purchasing manager in charge of stocking inventory, purchasing new designs and keeping track of seasonal fluctuations Buyer who traveled to diamond wholesale companies and purchased loose and custom designed diamonds utilizing my diamond expertise and knowledge to properly choose both marketable and profitable products Negotiated cost with all vendors to achieve profit margin without compromising design or quality Managed all corporate accounts including Sungard Financial and Pitney Bowes Custom designed jewelry collections from hand sketches and renderings for manufacturing Served as key innovator for successful set-up and presentation of season’s collection through design and artistic skills Store key holder responsibilities including store opening and daily cash reconciliation Secured a new Rolex contract for annual corporate awards program, which doubled sales to 500k and created a loyal client relationship for over 6 years Liaison to Greater Waterbury Chamber of Commerce Ambassador for specific vendors including Endless Jewelry