Granite is the premier telecommunications solutions provider for businesses across the U.S. and Canada including 87 of the Fortune 100 Companies and the top 10 U.S. retailers.
Granite offers a comprehensive suite of services at significant savings to meet our client's business communications needs including plain old telephone service (POTS), Network Integration, Granite Grid, Advanced Data Services (T1, PRI, VoIP, SIP, MPLS), Hosted PBX, Broadband (DSL & Cable), and Wireless Back-Up.
Granite is recognized by Inc. Magazine as one of the Top 500 Fastest Growing Privately Held Companies with 1300+ team members and over 1 Billion in annual sales. Despite Granite’s exponential growth, we continue to earn our customers' business everyday by being completely focused on customer satisfaction.
KEY BENEFITS:
•U.S. and Canada Footprint
•Unparalleled Customer Service & Support
•Single Point of Contact for all telecommunication needs
•One Bill for all telecommunications services (Compatible with majority of A/P software)
•Significant Savings (20-50% every month)
•No changes to existing carrier, equipment or phone service
•No contracts (Granite earns our client's business everyday)
•Talk to a Live Person at our Quincy, MA headquarters within 8 seconds 24/7/365
•Free Real Time Reporting and On-Line Account Management
Training Manager June 2015 - November 2015
• Implemented an entry-level training program for account executives
• Responsible for all training program curriculum and trainee development
• Prepared and executed daily sales meetings
• Conducted preliminary interviews for new sales representatives
Account Manager October 2013 – May 2015
• Clients’ primary point of contact for financial transactions
• Managed external media and marketing interactions with clients
• Prepared clients for court proceedings
• Performed trust accounting for firm’s major client
• Assisted in all areas of case support including trial preparation and organization of case materials
• Supported digitalization of firm’s record retention process
Sales Executive Officer, Washington DC Metro April 2008 - December 2010
• Oversaw the direct marketing of products for large corporate clients and professional sports teams (such as Home Depot and the Washington Redskins)
• Handled client interaction and customer service
• Conducted daily sales meeting with staff and training for sales representatives
• Conducted preliminary and final interviews for new sales representatives
Corporate Event Manager April 2008 – June 2009
• Organized employee and staff appreciation events for local businesses, schools, hospitals and military bases
• Strategized with clients’ to design premier events tailored for host companies
• Created, designed and distributed all promotional materials including emails, posters and order forms
Sales Manager August 2003 – March 2008
• Trained and developed new sales representatives for company expansion (opened new branches in three major US cities)
• Built strong relationships with clients and increased referral marketing
• Promoted from Assistant Manager (August 2003 – August 2007) where primary responsibilities included organizing and leading direct marketing campaigns for clients