Create, process and complete automotive service contract claims in a timely manner using my expertise in the automotive field to adjudicate claims in accordance with the contract terms and conditions. Key Responsibilities • Utilize automotive mechanical expertise to adjudicate claims for vehicle service contracts and related products • Determine the cost of repairs, establish coverage and negotiate the claim settlement • Accurately document information in a timely and efficient manner • Document the pertinent claim details in the claim notes • Provide exceptional customer service • Exhibit courteous and professional demeanor in all communication with customers, dealers, agents and internal employees

ADS Claims