Supervised up to 25 employees Responsible for productivity/quality reporting Management of deadlines and workflows Training employees on prep, scanning, image QA, data entry and data entry QA Responsible for projected revenue report based on current hours and throughput Managed tracking of completion on multi-million dollar project Kept records on staff productivity Assisted HR with phone interviews, maintaining personnel files, writing policies and reviewing Indeed resumes Moved into the project coordinator position were I: Developed the process instructions for new projects Tested prove of concept projects to present to clients Responsible for training production supervisors and team leads on new projects Managed up to 10 projects at a time Worked with developers to test new applications and brainstorm new solutions Wrote reports on failure points successes and key data points for projects

This was a temp to hire position. Relocated from Michigan to Connecticut along with a promotion for this company. Managed staff of up to 34 employees Responsible for payroll, interviews, new hire on-boarding, I9's, tax paperwork and productivity/quality reporting Management of deadlines and workflows Preparation of project manuals for ISO certification Training new employees on prep, scan, image QC, online unitizing, indexing, index QC and reassembly of documents Made PDF's Modifying electronic client excel spreadsheets, pdf's and word documents in order to fit parameters for processing Client conference calls Management of employee overhead Held nightly huddles with staff and weekly huddles to include staff from other departments Handled FedEx shipments for department Troubleshooting on equipment and applications Coordinated with systems and IT UAT testing Incident reporting and Corrective Actions Online Unitizing important litigation documents into Lips coding program. Preparing important documents for scanning. Creating Labels and making copies Bates number Verification Doculex and IBML Scanning and Book Scanning Re-assembly of important hard copy documents to return to clients Back Up on certain project for Project Manager Quality Control and Training Coded important litigation documents into Lips coding program.