
Abhinav Pandey
Seasoned professional in customer service & sales industry having international exposure and experience of working with overseas clients.... | Muscat, Muscat, Oman
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Abhinav Pandey’s Emails ab****@kh****.com
Abhinav Pandey’s Phone Numbers No phone number available.
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Abhinav Pandey’s Location Muscat, Muscat, Oman
Abhinav Pandey’s Expertise Seasoned professional in customer service & sales industry having international exposure and experience of working with overseas clients. Ora to maintain healthy relationship with both clients and peers by demanding work ability and 100% commitment. My aim is to achieve the best and raise my benchmarks on & on. My job objectives includes:- Financial- • To achieve the revenue and profit targets for the store. • To monitor and control expenses through efficient store operations. • To ensure return on capital employed through efficient store management and customer service • To control shrinkage. • Implement plans to maximize sales and meet or exceed budget. • To ensure deposit of cash in company’s Bank Account on daily basis • Manage cash and payment systems in accordance with company’s procedure and policies Customer-To ensure setting up conducive environment at the store to facilitate purchase decisions and provide customer service. • To create seamless customer service orientation among store employees by ensuring timely and efficient customer service. • To understand customer needs and fulfil gaps by suggesting the most optimal solution w.r.t. product, services and customer care in a timely manner. Key Performance Indicators: 1. % increase in talent retention. 2. % increase in conversion rate 3. Accurate and timely preparation / submission / review of reports 4. % decrease of loss on account of shrinkage 5. Productivity enhancement indicated by increased Sales per Employee 6. % decrease of loss on account of shrinkage 7. Discipline - Adherence to SOP; respect the rules and regulations 8. Initiative- Willingness to take responsibilities more than just sales. 9. Customer Service-Efforts to provide a world class shopping experience to customer. 10. Motivation Levels- Ability to cheer others and create a positive work environment .Self Driven desire to learn and share 11. Store Hygiene- Visual Merchandising and House Keeping
Abhinav Pandey’s Current Industry Khimji Ramdas
Abhinav
Pandey’s Prior Industry
Khimji Ramdas
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Exl Service
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Dlf Brands
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Ucb
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Madura Fashion And Lifestyle
|
Landmark
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Work Experience

Khimji Ramdas
Luxury Watches- Rolex Chopard Cartier Breitling Tudor Caran D’ache Alpina Frederique Constant
Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Khimji Ramdas
Store Sales Manager
Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Landmark
Store Manager
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Madura Fashion And Lifestyle
Assistant Manager-Store Operation
Mon Jun 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Ucb
Store Manager
Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jun 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Dlf Brands
Mango
Sun Aug 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Mar 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl Service
Process Trainer
Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Exl Service
Executive
Thu May 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Khimji Ramdas
Luxury Watches- Rolex Chopard Cartier Breitling Tudor Caran D’ache Alpina Frederique Constant
— Present