
Abhishek Singh
The difference between customer service and customer experience is that while customer service is one piece of the... | Nagpur, Nagpur, India
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Abhishek Singh’s Emails ab****@tt****.com
Abhishek Singh’s Phone Numbers No phone number available.
Social Media
Abhishek Singh’s Location Nagpur, Nagpur, India
Abhishek Singh’s Expertise The difference between customer service and customer experience is that while customer service is one piece of the puzzle ~ focused on human interaction and directly supporting customers ~ customer experience is the sum of the entire customer journey with your business. As a Quality Assurance Analyst, ensure that not only service quality is met but also customer's satisfaction is beyond expectations. I've been with the BPO industry for more than 3 years and has experienced several roles, from being an agent to a Temporary Mentor and Lead and now a Quality Analyst. During my free time, I usually love playing cricket and doing outdoor activities.
Abhishek Singh’s Current Industry Ttec
Abhishek
Singh’s Prior Industry
Ttec
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Shilpa Steel And Power
|
Apollo Tricoat Tube
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Work Experience

Ttec
Quality Assurance Specialist
Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ttec
Customer Service Representative
Tue Sep 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Apollo Tricoat Tube
Asst. Production Engineer (Galavanizing)
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Shilpa Steel And Power
Junior Production Engineer
Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Shilpa Steel And Power
Graduate Engineer Trainee (Production)
Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Ttec
Quality Assurance Specialist
— Present