Adam McDonald

Adam McDonald

Head of IT Support @ Datadog | New York, New York, United States

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Work Experience

Datadog

Head of Enterprise IT Support

2023-10-01 — Present

Rapid7

Global Director, IT Service Experience

2022-04-01 — 2023-09-01

GoTo

Director, Head of Global IT Service Desk

2018-08-01 — 2022-04-01

GoTo

Senior Manager, Head of IT Service Desk

2017-01-01 — 2018-07-01

GoTo

Manager, Head of IT Service Desk

2015-01-01 — 2017-01-01

GroupM

2nd Line Service Desk Engineer

2010-11-01 — 2012-03-01

Havas

2nd Line Service Desk Engineer

2008-01-01 — 2010-11-01

Havas

Office Junior / 1st Line Service Desk Engineer

2005-09-01 — 2008-01-01

Skills

enterprise software cloud infrastructure application performance monitoring infrastructure monitoring software information technology saas apm log management cloud

Languages

English , French , English