
Adam Sailors
Adam is an accomplished leader with over 16 years of experience specializing in contact center operations, leadership development,... | Colorado Springs, Colorado, United States
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Adam Sailors’s Emails ad****@ve****.com
Adam Sailors’s Phone Numbers No phone number available.
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Adam Sailors’s Location Colorado Springs, Colorado, United States
Adam Sailors’s Expertise Adam is an accomplished leader with over 16 years of experience specializing in contact center operations, leadership development, vendor management, channel readiness, project management and channel technology. In 2020, Adam accepted a Program/Project Management position in the Go-To-Channel team and has since transitioned to a Principal Engineer-System Analysis in Omni Planning and Orchestration Org(OP&OO). As part of the OP&OO - Channel Technology team, Adam used his knowledge/experience to improve rep and customer experiences on multiple projects impacting both Verizon Prepaid and Postpaid. As of March 2024, Adam joined the Personalization Technology and Action team for HQ Customer Service Operations. On this team Adams focus is loyalty, and will support loyalty projects/initiatives that can benefit from predictive engagement using System of Insights (SOl) where customers and reps can benefit from personalized robotic internations and offers. Adam is a team player who works to create open collaborative environments that encourage growth and feedback at all levels.
Adam Sailors’s Current Industry Verizon
Adam
Sailors’s Prior Industry
Verizon Wireless
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Verizon
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Work Experience

Verizon
Princ Engr - System Analysis
Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Verizon
Manager - Program/Project Management
Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon
Sr. Analyst - Prog/Proj Mgt
Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon
Sr. Analyst - Cust Svc Vendor Managment
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon Wireless
Manager, HQ CS Operations Strategic Partnership Channel
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon Wireless
Consultant, Strategic Partner Channel
Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon Wireless
Tech Support Supervisor
Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Verizon Wireless
Customer Care Supervisor
Mon Oct 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)