Aditya Toor

FAQ About Aditya Toor

• What is Aditya Toor's address?

  Aditya Toor is located at
  Gurgaon, Gurgaon, India

• What is Aditya Toor's job title?

  Aditya Toor is a
  • 12 Years of Experience in Operational Excellence, Customer Insights Analytics, Process Improvement and Project Management. • Proven track record of leading cross-functional teams to identify operational inefficiencies and implement strategic initiatives to enhance productivity and profitability. • Strong analytical and problem-solving skills, with a keen eye for detail and the ability to drive data-driven decision-making. • Collaborated with cross-functional teams to design and implement A/B tests, analyzing the impact of various customer experience initiatives on key performance indicators. • Created visually appealing and informative dashboards and reports to communicate insights to stakeholders, facilitating data-driven decision-making. • Conducted market research and competitive analysis to identify industry trends and benchmark against competitors, providing recommendations for enhancing the customer experience. • Experience in managing various global Analytics tools used worldwide like Catchpoint, Adobe Analytics, Splunk, Adobe Customer Journey Analytics and AWS Services. Gained basic knowledge of Selenium using Java, Python & Shell Scripting • Key person in designing and publishing Splunk dashboards & Reports which help in analytics and define thresholds for Microservices alerting prioritized on revenue capacity after extensive data analysis. • Articulate leader with notable success in directing a broad range of corporate initiatives, while participating in yearly planning, analysis & implementation of solutions in support of business objectives • Implemented customer satisfaction surveys and analyzed feedback to identify pain points , paper cuts and areas of improvement, resulting in higher Customer Retention Rate . • Demonstrate maturity, judgment, negotiation, and analytical skills. Strong people management skills and ability to successfully work with internal partners across the organization. • Key person in ensuring 99.9% SLA for shopping and booking availability of all Line of Business of Expedia.com, VRBO, Hotels.com • Collected, cleaned, and analyzed customer data using SQL, Excel, and statistical tools to derive insights and support business strategies. • Engaged in maintaining and updating daily and weekly availability report and visualizations to stakeholders, translating complex data into actionable recommendations. • Conducting Root Cause Investigation of any new surfacing Issue as well as Impact Analysis of other LOB’s and escalating the same to Product Team with key investigation with revenue loss calculation Expedia

• What industry does Aditya Toor currently work in?

  Aditya Toor currently works in the
  Expedia

• What is Aditya Toor's area of expertise?

  Aditya Toor specializes in
  • 12 Years of Experience in Operational Excellence, Customer Insights Analytics, Process Improvement and Project Management. • Proven track record of leading cross-functional teams to identify operational inefficiencies and implement strategic initiatives to enhance productivity and profitability. • Strong analytical and problem-solving skills, with a keen eye for detail and the ability to drive data-driven decision-making. • Collaborated with cross-functional teams to design and implement A/B tests, analyzing the impact of various customer experience initiatives on key performance indicators. • Created visually appealing and informative dashboards and reports to communicate insights to stakeholders, facilitating data-driven decision-making. • Conducted market research and competitive analysis to identify industry trends and benchmark against competitors, providing recommendations for enhancing the customer experience. • Experience in managing various global Analytics tools used worldwide like Catchpoint, Adobe Analytics, Splunk, Adobe Customer Journey Analytics and AWS Services. Gained basic knowledge of Selenium using Java, Python & Shell Scripting • Key person in designing and publishing Splunk dashboards & Reports which help in analytics and define thresholds for Microservices alerting prioritized on revenue capacity after extensive data analysis. • Articulate leader with notable success in directing a broad range of corporate initiatives, while participating in yearly planning, analysis & implementation of solutions in support of business objectives • Implemented customer satisfaction surveys and analyzed feedback to identify pain points , paper cuts and areas of improvement, resulting in higher Customer Retention Rate . • Demonstrate maturity, judgment, negotiation, and analytical skills. Strong people management skills and ability to successfully work with internal partners across the organization. • Key person in ensuring 99.9% SLA for shopping and booking availability of all Line of Business of Expedia.com, VRBO, Hotels.com • Collected, cleaned, and analyzed customer data using SQL, Excel, and statistical tools to derive insights and support business strategies. • Engaged in maintaining and updating daily and weekly availability report and visualizations to stakeholders, translating complex data into actionable recommendations. • Conducting Root Cause Investigation of any new surfacing Issue as well as Impact Analysis of other LOB’s and escalating the same to Product Team with key investigation with revenue loss calculation

• Which languages does Aditya Toor speak? 

  Aditya Toor speaks the following languages:
  No languages available.

• Which industries has Aditya Toor previously worked in?   

  Aditya Toor has prior experience in the following industries:
  Expedia , Expedia , Expedia , Expedia , Accenture , Accenture

• What is Aditya Toor’s work experience?  

  Aditya Toor has the following professional experience:
  Expedia , Expedia , Expedia , Expedia , Expedia , Accenture , Accenture , Expedia Local Expert .

• How can I find Aditya Toor on LinkedIn?  

  You can view Aditya Toor’s
  LinkedIn profile at LinkedIn URL.

• What are Aditya Toor’s work email addresses?  

  Aditya Toor’s work email addresses are
  [email protected] .

• What company does Aditya Toor work for?  

  Aditya Toor works at
  Expedia