Ahmed Hashem
Problem solver and a global leader with 17+ years of diversified expertise in Customer Care, Operations, and Serice... | Egypt
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Ahmed Hashem’s Emails ah****@su****.com
Ahmed Hashem’s Phone Numbers No phone number available.
Social Media
Ahmed Hashem’s Location Egypt
Ahmed Hashem’s Expertise Problem solver and a global leader with 17+ years of diversified expertise in Customer Care, Operations, and Serice Delivery , worked in a variety of businesses, including Telecommunications, Technology, BPO, Travel (Airlines/Agencies), and Transportation (Mass transit / Ride hailing). Being a trilingual leader, I have managed business units/functions from four continents, conducting business in 3 Languages (Arabic, English, and Spanish). Leveraging on data analytics and technology I focus on insight-driven innovations that answer evolving customer needs, and I have a track record of success in constructing and delivering seamless customer experiences, as well as maintaining a high level of Service and Quality for end customers and B2B partners. Learning , People development, business model transformation, analytics, inclusivity, and coaching are my main areas of interest.
Ahmed Hashem’s Current Industry Sutherland
Ahmed
Hashem’s Prior Industry
Ministry Of Culture
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Vois
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Swvl
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Sutherland
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Work Experience
Sutherland
Senior Manager - Account management
Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Swvl
Senior Manager - Care and service Operations
Wed Dec 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Nov 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Vois
Customer Care Operations Manager- Mobile Consumer Care/Vodafone Ireland
Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Nov 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Vois
Customer Care Operations Manager-In App & Email support/Vodafone Spain
Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Vois
Customer experience Supervisor - V by Vodafone "Consumer IOT"/ Vodafone Group
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Vois
Customer Care Operations Supervisor - Live chat / Vodafone Spain
Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Vois
Backoffice team leader - Technology Enterprise services(B2B) /Vodafone Spain
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Vois
International accounts Adviser/Vodafone UK
Wed Dec 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Ministry Of Culture
Tour leader/ English & Spanish Interpreter
Sun Oct 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Sep 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Ahmed Hashem Email Addresses
FAQ About Ahmed Hashem
-
Ahmed Hashem is located at
Egypt -
Ahmed Hashem is a
Problem solver and a global leader with 17+ years of diversified expertise in Customer Care, Operations, and Serice Delivery , worked in a variety of businesses, including Telecommunications, Technology, BPO, Travel (Airlines/Agencies), and Transportation (Mass transit / Ride hailing). Being a trilingual leader, I have managed business units/functions from four continents, conducting business in 3 Languages (Arabic, English, and Spanish). Leveraging on data analytics and technology I focus on insight-driven innovations that answer evolving customer needs, and I have a track record of success in constructing and delivering seamless customer experiences, as well as maintaining a high level of Service and Quality for end customers and B2B partners. Learning , People development, business model transformation, analytics, inclusivity, and coaching are my main areas of interest. Sutherland -
Ahmed Hashem currently works in the
Sutherland -
Ahmed Hashem specializes in
Problem solver and a global leader with 17+ years of diversified expertise in Customer Care, Operations, and Serice Delivery , worked in a variety of businesses, including Telecommunications, Technology, BPO, Travel (Airlines/Agencies), and Transportation (Mass transit / Ride hailing). Being a trilingual leader, I have managed business units/functions from four continents, conducting business in 3 Languages (Arabic, English, and Spanish). Leveraging on data analytics and technology I focus on insight-driven innovations that answer evolving customer needs, and I have a track record of success in constructing and delivering seamless customer experiences, as well as maintaining a high level of Service and Quality for end customers and B2B partners. Learning , People development, business model transformation, analytics, inclusivity, and coaching are my main areas of interest. -
Ahmed Hashem speaks the following languages:
No languages available. -
Ahmed Hashem has prior experience in the following industries:
Swvl , Vois , Vois , Vois , Vois , Vois , Vois , Ministry Of Culture -
Ahmed Hashem has the following professional experience:
Sutherland , Swvl , Vois , Vois , Vois , Vois , Vois , Vois , Ministry Of Culture . -
You can view Ahmed Hashem’s
LinkedIn profile at LinkedIn URL. -
Ahmed Hashem’s work email addresses are
[email protected] . -
Ahmed Hashem works at
Sutherland
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