
Ahmed Mahrous
I graduated from New Cairo Academy, then started working in the banking sector for 8 years and that... | Cairo, Cairo, Egypt
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Ahmed Mahrous’s Emails am****@us****.co
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Ahmed Mahrous’s Location Cairo, Cairo, Egypt
Ahmed Mahrous’s Expertise I graduated from New Cairo Academy, then started working in the banking sector for 8 years and that period enriched my knowledge and experience to the greatest extent, as I worked in the most important departments such as Operations, Risk, sales, Customer Services, Complaint and Collection and This was in various multinational banks like Citibank, Barclays Bank, and ADIB Abu Dhabi Islamic Bank, then I moved to USE Consulting as Oracle CX functional consultant to gain more experience in my journey to know about Sales Customer Service and to continue to enrich my experience with different other industries through my new career, now I have experience in “9” up and running live projects with 9 different modules which are: (Engagement Cloud B2B, Service Cloud B2C Right now, Eloqua, Maximizer, Configure, Price and Quote CPQ, Social Relationship Management SRM, Oracle Field service TOA, Oracle Policy Automation OPA, Oracle Data Management Platform, Oracle Digital Customer Service)
Ahmed Mahrous’s Current Industry Ultimate Solutions Experts
Ahmed
Mahrous’s Prior Industry
Citi
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Abu Dhabi Islamic Bank
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Work Experience

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Oracle Customer Experience 'CX' & Marketing Senior Functional Consultant
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Abu Dhabi Islamic Bank
Complaint Senior Agent, Consumer Banking – CS
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Citi
Tele-calling Collections Agent
Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)