Ahmed Sakr
Experienced IT executive, currently Technology Services Manager at The University of Sydney and formerly IT Manager, Support &... | University Of Sydney, The University of Sydney, Australia
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Ahmed Sakr’s Emails ah****@sy****.edu
Ahmed Sakr’s Phone Numbers No phone number available.
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Ahmed Sakr’s Location University Of Sydney, The University of Sydney, Australia
Ahmed Sakr’s Expertise Experienced IT executive, currently Technology Services Manager at The University of Sydney and formerly IT Manager, Support & Operations with Etisalat after earlier roles with Vodafone and Medalist Computer Systems. My skills and experience encompass 20 years’ in IT and include ITIL best practice implementation, staff leadership & development, and very strong overall technical expertise. I have the ability to ensure balanced architecture, design, delivery, transition, operations, and service management/assurance of IT and Telecom systems which improve both the efficiency and performance of an organization. Skills summary: Service Transition/Service Management/Service Assurance ITIL, Service Demand & Delivery Management SDLC, Project Management, Incident & Problem Management, Vendor Management, Team Leadership, Service-Oriented Architecture (SOA), Service Portfolio Management, Service Operations & Continuous Improvement, IT Governance Management Standards, Requirement Gathering, Business Analysis, Enterprise Solution Architecture & Design Technical skills: Siebel CRM, Microsoft CRM Dynamics, BSCS iX Billing, TIBCO/SOA/XML/SOAP/XSD, Genesys CTI (Softphone, GPlus Adaptor), IBM Web Sphere Voice Response for AIX with DirectTalk technology IVR System, OnReview Revenue & Fraud Management, Innopac Interconnect, WINCASH, Telepin, Remedy 6.3, ArcSDE GIS by Isri, TotalView Workforce IEX, CITRIX, Programming Languages (JAVA, ASP.NET, C#, VB.NET, JQuery, AJAX, JavaScript, Unix Shell Scripting, Windows PowerShell), Database Management Systems (Oracle 11g, MS SQL Server 2008, TeraData), Operating Systems (UNIX, Solaris, AIX, Linux Redhat, Windows), MS SharePoint
Ahmed Sakr’s Current Industry University Of Sydney
Ahmed
Sakr’s Prior Industry
Medalist Computer Systems
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Vodafone
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Etisalat
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Etisalat Misr
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University Of Sydney
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Work Experience
University Of Sydney
Manager, Enabling Technology
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Etisalat
IT Service Manager
Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Etisalat Misr
Infortmation Technology Operations Manager
Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Etisalat
Head of IT Operations, ApplicationSupport & Enterprise Service Desk
Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Etisalat Misr
Application Support Manager
Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Apr 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Vodafone
Systems/ Business Analyst
Wed Mar 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Medalist Computer Systems
Developer and Technical Support
Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Ahmed Sakr Email Addresses
FAQ About Ahmed Sakr
-
Ahmed Sakr is located at
University Of Sydney, The University of Sydney, Australia -
Ahmed Sakr is a
Experienced IT executive, currently Technology Services Manager at The University of Sydney and formerly IT Manager, Support & Operations with Etisalat after earlier roles with Vodafone and Medalist Computer Systems. My skills and experience encompass 20 years’ in IT and include ITIL best practice implementation, staff leadership & development, and very strong overall technical expertise. I have the ability to ensure balanced architecture, design, delivery, transition, operations, and service management/assurance of IT and Telecom systems which improve both the efficiency and performance of an organization. Skills summary: Service Transition/Service Management/Service Assurance ITIL, Service Demand & Delivery Management SDLC, Project Management, Incident & Problem Management, Vendor Management, Team Leadership, Service-Oriented Architecture (SOA), Service Portfolio Management, Service Operations & Continuous Improvement, IT Governance Management Standards, Requirement Gathering, Business Analysis, Enterprise Solution Architecture & Design Technical skills: Siebel CRM, Microsoft CRM Dynamics, BSCS iX Billing, TIBCO/SOA/XML/SOAP/XSD, Genesys CTI (Softphone, GPlus Adaptor), IBM Web Sphere Voice Response for AIX with DirectTalk technology IVR System, OnReview Revenue & Fraud Management, Innopac Interconnect, WINCASH, Telepin, Remedy 6.3, ArcSDE GIS by Isri, TotalView Workforce IEX, CITRIX, Programming Languages (JAVA, ASP.NET, C#, VB.NET, JQuery, AJAX, JavaScript, Unix Shell Scripting, Windows PowerShell), Database Management Systems (Oracle 11g, MS SQL Server 2008, TeraData), Operating Systems (UNIX, Solaris, AIX, Linux Redhat, Windows), MS SharePoint University Of Sydney -
Ahmed Sakr currently works in the
University Of Sydney -
Ahmed Sakr specializes in
Experienced IT executive, currently Technology Services Manager at The University of Sydney and formerly IT Manager, Support & Operations with Etisalat after earlier roles with Vodafone and Medalist Computer Systems. My skills and experience encompass 20 years’ in IT and include ITIL best practice implementation, staff leadership & development, and very strong overall technical expertise. I have the ability to ensure balanced architecture, design, delivery, transition, operations, and service management/assurance of IT and Telecom systems which improve both the efficiency and performance of an organization. Skills summary: Service Transition/Service Management/Service Assurance ITIL, Service Demand & Delivery Management SDLC, Project Management, Incident & Problem Management, Vendor Management, Team Leadership, Service-Oriented Architecture (SOA), Service Portfolio Management, Service Operations & Continuous Improvement, IT Governance Management Standards, Requirement Gathering, Business Analysis, Enterprise Solution Architecture & Design Technical skills: Siebel CRM, Microsoft CRM Dynamics, BSCS iX Billing, TIBCO/SOA/XML/SOAP/XSD, Genesys CTI (Softphone, GPlus Adaptor), IBM Web Sphere Voice Response for AIX with DirectTalk technology IVR System, OnReview Revenue & Fraud Management, Innopac Interconnect, WINCASH, Telepin, Remedy 6.3, ArcSDE GIS by Isri, TotalView Workforce IEX, CITRIX, Programming Languages (JAVA, ASP.NET, C#, VB.NET, JQuery, AJAX, JavaScript, Unix Shell Scripting, Windows PowerShell), Database Management Systems (Oracle 11g, MS SQL Server 2008, TeraData), Operating Systems (UNIX, Solaris, AIX, Linux Redhat, Windows), MS SharePoint -
Ahmed Sakr speaks the following languages:
No languages available. -
Ahmed Sakr has prior experience in the following industries:
Etisalat , Etisalat Misr , Etisalat , Etisalat Misr , Vodafone , Medalist Computer Systems -
Ahmed Sakr has the following professional experience:
University Of Sydney , Etisalat , Etisalat Misr , Etisalat , Etisalat Misr , Vodafone , Medalist Computer Systems . -
You can view Ahmed Sakr’s
LinkedIn profile at LinkedIn URL. -
Ahmed Sakr’s work email addresses are
[email protected] . -
Ahmed Sakr works at
University Of Sydney
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