Alice Pope

Alice Pope

Vice President @Amazon | Leading Customer Success and Transformation with Innovation | Austin, Texas, United States

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Work Experience

University of Maryland

Board Member- College of Engineering

2023-11-01 — Present

Amazon

Vice President, Global Device, Digital and Alexa Support (D2AS)

2021-10-01 — Present

Visa

SVP, Global Head of Merchant, Account Support and Consumer Contact Centers (Client Care)

2019-01-01 — 2021-01-01

USAA

Vice President, Head of Enterprise Complaints

2017-01-01 — 2019-01-01

First Horizon National Corporation

SVP, Head of Contact Center & Customer Experience Officer

2015-01-01 — 2017-01-01

Amazon.com

Freelance copywriter

2010-11-01 — 2011-05-01

SCBWI

Blogger

2010-05-01 — 2011-12-01

F+W Media, Inc.

Managing Editor

1991-09-01 — 2010-04-01

Skills

ecommerce retail operations internet

Languages

No languages available.