Alicia Chow

FAQ About Alicia Chow

• What is Alicia Chow's address?

  Alicia Chow is located at
  San Mateo, San Mateo, United States

• What is Alicia Chow's job title?

  Alicia Chow is a
  Platforms: iOS, Android, Web, Mobile Web Browsers: Chrome, Canary, Firefox, Safari, Internet Explorer Ticketing: Jira, Salesforce Software: Confluence, Microsoft Office Suite, Google Apps Suite, github, charles - Monitor automated tests using test suites - Monitor crash reports after each release to ensure a quality build was released - Created regression testing proposals for new features and bug fixes for each sprint - Created Jira tickets for use cases and test data to use during regression testing and automation testing - Pre-groomed Jira tickets for new features and bug fixes by adding acceptance criteria for testing and associated use case tickets - Responsible for maintaining testing hardware - Responsible for the testing the stability and speed of user interfaces on the Android and iOS apps - Responsible for creating bug tickets in Jira for issues that were found while testing the mobile applications - Worked with Product Managers and App Developers on new features that are implemented into the applications as well as provided feedback and suggestions on new features and bug fixes for better user experiences In progress: - Currently learning how to run automation tests using Android Studio. Platforms: IOS, Android, Web, Mobile Web Browsers: Chrome, Canary, Firefox, Safari, Internet Explorer Ticketing: Jira, Salesforce Software: Confluence, Microsoft Office Suite, Google Apps Suite - Responsible for the testing the stability and speed of user interfaces on web and mobile platforms - Helped develop test plans used by the department to ensure work quality and deadlines are met - Provide documentation on applications which are used to maintain uniform functionality of applications across a large development team - Worked on projects to test and troubleshoot business essential software - Responsible for maintaining testing hardware - Communication lead for the QA Team to the Development Team and other departments.Responsibilities included: Creating/building new restaurant accounts on the Eat24 platform Providing backend platform support for restaurant partners Communicate with restaurant partners to troubleshoot problems and confirm changes Act as a liaison between the company, restaurants partners, and delivery companies. Provided customer support via internet chat and phone Act as an intermediary between customer and restaurants to resolve order issues Managing the incoming orders to assure they are have been fulfilled Multitask 30+ internet chat requests and maintained two open phone lines Maintain a high level of customer service while making sure to keep within company standards. Grubhub

• What industry does Alicia Chow currently work in?

  Alicia Chow currently works in the
  Grubhub

• What is Alicia Chow's area of expertise?

  Alicia Chow specializes in
  Platforms: iOS, Android, Web, Mobile Web Browsers: Chrome, Canary, Firefox, Safari, Internet Explorer Ticketing: Jira, Salesforce Software: Confluence, Microsoft Office Suite, Google Apps Suite, github, charles - Monitor automated tests using test suites - Monitor crash reports after each release to ensure a quality build was released - Created regression testing proposals for new features and bug fixes for each sprint - Created Jira tickets for use cases and test data to use during regression testing and automation testing - Pre-groomed Jira tickets for new features and bug fixes by adding acceptance criteria for testing and associated use case tickets - Responsible for maintaining testing hardware - Responsible for the testing the stability and speed of user interfaces on the Android and iOS apps - Responsible for creating bug tickets in Jira for issues that were found while testing the mobile applications - Worked with Product Managers and App Developers on new features that are implemented into the applications as well as provided feedback and suggestions on new features and bug fixes for better user experiences In progress: - Currently learning how to run automation tests using Android Studio. Platforms: IOS, Android, Web, Mobile Web Browsers: Chrome, Canary, Firefox, Safari, Internet Explorer Ticketing: Jira, Salesforce Software: Confluence, Microsoft Office Suite, Google Apps Suite - Responsible for the testing the stability and speed of user interfaces on web and mobile platforms - Helped develop test plans used by the department to ensure work quality and deadlines are met - Provide documentation on applications which are used to maintain uniform functionality of applications across a large development team - Worked on projects to test and troubleshoot business essential software - Responsible for maintaining testing hardware - Communication lead for the QA Team to the Development Team and other departments.Responsibilities included: Creating/building new restaurant accounts on the Eat24 platform Providing backend platform support for restaurant partners Communicate with restaurant partners to troubleshoot problems and confirm changes Act as a liaison between the company, restaurants partners, and delivery companies. Provided customer support via internet chat and phone Act as an intermediary between customer and restaurants to resolve order issues Managing the incoming orders to assure they are have been fulfilled Multitask 30+ internet chat requests and maintained two open phone lines Maintain a high level of customer service while making sure to keep within company standards.

• Which languages does Alicia Chow speak? 

  Alicia Chow speaks the following languages:
  No languages available.

• Which industries has Alicia Chow previously worked in?   

  Alicia Chow has prior experience in the following industries:
  Grubhub , Grubhub , Grubhub , Yelp Eat24 , Eat24 , Eat24

• What is Alicia Chow’s work experience?  

  Alicia Chow has the following professional experience:
  Grubhub , Grubhub , Grubhub , Yelp Eat24 , Eat24 , Eat24 .

• How can I find Alicia Chow on LinkedIn?  

  You can view Alicia Chow’s
  LinkedIn profile at LinkedIn URL.

• What are Alicia Chow’s work email addresses?  

  Alicia Chow’s work email addresses are
  [email protected] .

• What company does Alicia Chow work for?  

  Alicia Chow works at
  Grubhub