Allan Shields
For more than 25 years, I’ve worked in the Customer Experience and Technology space. Through the years, I’ve... | Greater Orlando, Greater Orlando, United States
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Allan Shields’s Location Greater Orlando, Greater Orlando, United States
Allan Shields’s Expertise For more than 25 years, I’ve worked in the Customer Experience and Technology space. Through the years, I’ve consistently provided sophisticated, large-scale solutions to global clients. As Vice President of our Presales Solution Architect & AI Innovation teams globally at Genesys, I lead a team comprised of highly skilled and best in industry Solutions Architects, who also are domain experts in AI, APIs and premises to cloud migration. My execution-based approach has provided consistent results for my clients. Success has been based on streamlining our engagement process to deliver results for our customers and by retaining top talent. Specific areas of expertise include: ◾️ Team Development ◾️ Development and execution of go-to-market strategies ◾️ Cloud Computing ◾️ Software-as-a-Service (SaaS) ◾️ Omni-channel contact center solutions and sales Are you interested in learning more about the market leader in omni-channel customer experience (CX) and contact center solutions in the cloud and on-premises? Contact me to see how Genesys can become your vendor of choice: [email protected]
Allan Shields’s Current Industry Genesys
Allan
Shields’s Prior Industry
Sprint
|
Genesys
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Work Experience
Genesys
VP, Global Presales Solutions Architecture & AI Innovations
Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Genesys
VP, Global Presales Solutions Architecture
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
VP, North America Sales Competency Center
Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
VP, Strategic Solution Sales Programs & Solutions
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Feb 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
VP, Strategic Solution Sales
Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
Sales Director, East Region
Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
Senior Director, Solutions Engineering
Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
Director, Solutions Engineering
Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
Manager, Solutions Engineering
Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
Lead Solutions Engineer
Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
Principal PS Consultant
Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
Account Executive
Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
Solutions Engineer
Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time)
Sprint
Contact Center Solutions Specialist
Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 1999 00:00:00 GMT+0000 (Coordinated Universal Time)
Sprint
Management Trainee
Mon Jan 01 1996 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Allan Shields Email Addresses
FAQ About Allan Shields
-
Allan Shields is located at
Greater Orlando, Greater Orlando, United States -
Allan Shields is a
For more than 25 years, I’ve worked in the Customer Experience and Technology space. Through the years, I’ve consistently provided sophisticated, large-scale solutions to global clients. As Vice President of our Presales Solution Architect & AI Innovation teams globally at Genesys, I lead a team comprised of highly skilled and best in industry Solutions Architects, who also are domain experts in AI, APIs and premises to cloud migration. My execution-based approach has provided consistent results for my clients. Success has been based on streamlining our engagement process to deliver results for our customers and by retaining top talent. Specific areas of expertise include: ◾️ Team Development ◾️ Development and execution of go-to-market strategies ◾️ Cloud Computing ◾️ Software-as-a-Service (SaaS) ◾️ Omni-channel contact center solutions and sales Are you interested in learning more about the market leader in omni-channel customer experience (CX) and contact center solutions in the cloud and on-premises? Contact me to see how Genesys can become your vendor of choice: [email protected] Genesys -
Allan Shields currently works in the
Genesys -
Allan Shields specializes in
For more than 25 years, I’ve worked in the Customer Experience and Technology space. Through the years, I’ve consistently provided sophisticated, large-scale solutions to global clients. As Vice President of our Presales Solution Architect & AI Innovation teams globally at Genesys, I lead a team comprised of highly skilled and best in industry Solutions Architects, who also are domain experts in AI, APIs and premises to cloud migration. My execution-based approach has provided consistent results for my clients. Success has been based on streamlining our engagement process to deliver results for our customers and by retaining top talent. Specific areas of expertise include: ◾️ Team Development ◾️ Development and execution of go-to-market strategies ◾️ Cloud Computing ◾️ Software-as-a-Service (SaaS) ◾️ Omni-channel contact center solutions and sales Are you interested in learning more about the market leader in omni-channel customer experience (CX) and contact center solutions in the cloud and on-premises? Contact me to see how Genesys can become your vendor of choice: [email protected] -
Allan Shields speaks the following languages:
No languages available. -
Allan Shields has prior experience in the following industries:
Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Sprint , Sprint -
Allan Shields has the following professional experience:
Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Genesys , Sprint , Sprint . -
You can view Allan Shields’s
LinkedIn profile at LinkedIn URL. -
Allan Shields’s work email addresses are
[email protected] . -
Allan Shields works at
Genesys
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