
Amit Bajpai
Result driven Business Development, Sales & Marketing professional comes with more than fifteen years of professional experience worked... | Kanpur Nagar, Uttar Pradesh, India
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Amit Bajpai’s Emails am****@ri****.com
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Amit Bajpai’s Location Kanpur Nagar, Uttar Pradesh, India
Amit Bajpai’s Expertise Result driven Business Development, Sales & Marketing professional comes with more than fifteen years of professional experience worked with top-notch pharmaceutical companies such as FDC ltd., Elder Pharmaceuticals, Akumentis Healthcare ltd. & Wanbury ltd. Currently working as Customer Care Advisor with Reliance Jio Infocom Ltd. with proven record of troubleshooting customers queries on a daily basis. Responsible for providing technical support to customers for resolving the issues and maintaining proper database in the system called Citrix. Fielded customer complaints and issues, with +90% of issues resolved to customer satistification. Memorized all company new launched products and services to be able to answer all customer’s questions quickly and efficiently. Provided accurate and appropriate information in the response to customer inquiries as well as involved in chat support with two consecutive live customers providing resolutions to them. Supervised team of medical representatives to achieve monthly and annual based sales targets. Coordinated sales and promotion of pharmaceutical/healthcare products. Developed strategies customer relationships based on service at general practices, hospital, and specialty clinics to foster a long-term professional relationship based on service, product knowledge, integrity and trust and favorably position for future product launches. Used functional and technical knowledge of pharmacology products, healthcare, pharmaceutical, marketing places, managed care, and customer market to meet or exceed customer’s needs. Developed partnership with local community service organization, health care providers, educators, and advocacy groups to obtain resources for clients and promote awareness of the agency. Well-spoken and professional with strong technical/computer skills including in Microsoft Word, Excel, and PowerPoint
Amit Bajpai’s Current Industry Reliance Jio Infocom
Amit
Bajpai’s Prior Industry
Sukam
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Fdc
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Hcl Technologies
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Wipro
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Vasu Healthcare
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Wanbury
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Reliance Jio Infocom
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Work Experience

Reliance Jio Infocom
Customer Service Representative
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Wanbury
Medical Representative
Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Vasu Healthcare
Area Sales Manager
Wed Feb 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Wipro
Customer Service Representative
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Hcl Technologies
Voice Process Inboud
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Fdc
Medical Sales Representative
Tue May 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Sukam
Manager After Sales Services
Thu Feb 01 2001 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)