
Andrew Berneron
Results driven experienced leader with a proven record in creating and executing strategies that deliver on the vision. With... | Sydney, New South Wales, Australia
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Andrew Berneron’s Emails an****@ge****.com
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Andrew Berneron’s Location Sydney, New South Wales, Australia
Andrew Berneron’s Expertise Results driven experienced leader with a proven record in creating and executing strategies that deliver on the vision. With over 20 years in the Customer Experience and software industry my focus has been creating customer value through cross functional leadership, transforming organizations to deliver excellence and creating growth strategies that increase revenue through customer loyalty in both emerging and existing markets. I specialise in leading Professional Services and Customer Success organisations in delivering exceptional customer experiences.
Andrew Berneron’s Current Industry Genesys
Andrew
Berneron’s Prior Industry
Calltime Solutions
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Interactive Intelligence
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Genesys
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Work Experience

Genesys
Senior Director Customer Success & Services APAC
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Genesys
Director Professional Services, APAC
Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
Sr. Manager Professional Services - APAC
Tue Nov 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Genesys
Head of Cloud Competence Centre APAC
Mon Feb 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Oct 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Interactive Intelligence
Sr. Manager Professional Services APAC
Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Interactive Intelligence
Application Development Manager APAC / Engagement Manager APAC
Wed Jun 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Aug 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Calltime Solutions
Solutions Delivery Manager
Sun Mar 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun May 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)
Calltime Solutions
Senior Engineer
Mon Mar 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Calltime Solutions
Systems Engineer
Fri Sep 01 2000 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Feb 01 2004 00:00:00 GMT+0000 (Coordinated Universal Time)