Andrew Bipat
Summary: ✔ High-performance Customer Service expert with 15+ years’ professional experience. ✔ Seeking a leadership position in... | Apopka, Florida, United States
*50 free lookup(s) per month.
No credit card required.
Andrew Bipat’s Emails an****@bo****.com
Andrew Bipat’s Phone Numbers No phone number available.
Social Media
Andrew Bipat’s Location Apopka, Florida, United States
Andrew Bipat’s Expertise Summary: ✔ High-performance Customer Service expert with 15+ years’ professional experience. ✔ Seeking a leadership position in a Customer Service or Call Center environment. ✔ Consistently recognized as the departmental/product Subject Matter Expert. ✔ Experience in multi-site, multi-channel customer service operations. ✔ Adept at training and developing a high performance team to enhance customer experience; Produces new hiring curriculum and training material to reinforce concepts and best practices. ✔ Significant experience troubleshooting diverse, fast-paced, hectic service environments with aplomb. Accomplishments: ✔ 15+ years’ experience across a wide variety of customer service, operations and managerial roles. ✔ Led team through handling of 10,000 cases, recovering 3.5 million EUR and a recovery rate of 70%. (Booking.com) ✔ Career track record of improving and implementing robust customer service metrics; Exceeds management expectations. ✔ Ongoing personal development to continually refine training, development and service leadership skills. ✔ Promoted from Customer Service to Operations Manager (USA Direct Marketing). ✔ Achieved an industry-breaking low chargeback rate of 10% versus industry standard of 20% (USA Direct Marketing). Specialties: ✔ Leadership, Influence ✔ Team Building, Motivation ✔ Change Management ✔ Continuous Improvement ✔ Staffing, Hiring ✔ Reporting & Metrics ✔ Process Controls, Best Practices ✔ Liaison, Communication ✔ Customer Service
Andrew Bipat’s Current Industry Blueground
Andrew
Bipat’s Prior Industry
Usa Direct Marketing
|
Insight Credit Union
|
Booking Com
|
Blueground
Not the Andrew Bipat you were looking for?
Find accurate emails & phone numbers for over 700M professionals.
Work Experience
Blueground
Senior Client Experience Manager
Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Blueground
Customer Experience Manager
Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Booking Com
Customer Service Team Lead
Wed Jun 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Apr 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Insight Credit Union
Member Support Supervisor
Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Insight Credit Union
Financial Service Representative
Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time)
Usa Direct Marketing
Operations Manager
Mon Jan 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jan 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Andrew Bipat Email Addresses
FAQ About Andrew Bipat
-
Andrew Bipat is located at
Apopka, Florida, United States -
Andrew Bipat is a
Summary: ✔ High-performance Customer Service expert with 15+ years’ professional experience. ✔ Seeking a leadership position in a Customer Service or Call Center environment. ✔ Consistently recognized as the departmental/product Subject Matter Expert. ✔ Experience in multi-site, multi-channel customer service operations. ✔ Adept at training and developing a high performance team to enhance customer experience; Produces new hiring curriculum and training material to reinforce concepts and best practices. ✔ Significant experience troubleshooting diverse, fast-paced, hectic service environments with aplomb. Accomplishments: ✔ 15+ years’ experience across a wide variety of customer service, operations and managerial roles. ✔ Led team through handling of 10,000 cases, recovering 3.5 million EUR and a recovery rate of 70%. (Booking.com) ✔ Career track record of improving and implementing robust customer service metrics; Exceeds management expectations. ✔ Ongoing personal development to continually refine training, development and service leadership skills. ✔ Promoted from Customer Service to Operations Manager (USA Direct Marketing). ✔ Achieved an industry-breaking low chargeback rate of 10% versus industry standard of 20% (USA Direct Marketing). Specialties: ✔ Leadership, Influence ✔ Team Building, Motivation ✔ Change Management ✔ Continuous Improvement ✔ Staffing, Hiring ✔ Reporting & Metrics ✔ Process Controls, Best Practices ✔ Liaison, Communication ✔ Customer Service Blueground -
Andrew Bipat currently works in the
Blueground -
Andrew Bipat specializes in
Summary: ✔ High-performance Customer Service expert with 15+ years’ professional experience. ✔ Seeking a leadership position in a Customer Service or Call Center environment. ✔ Consistently recognized as the departmental/product Subject Matter Expert. ✔ Experience in multi-site, multi-channel customer service operations. ✔ Adept at training and developing a high performance team to enhance customer experience; Produces new hiring curriculum and training material to reinforce concepts and best practices. ✔ Significant experience troubleshooting diverse, fast-paced, hectic service environments with aplomb. Accomplishments: ✔ 15+ years’ experience across a wide variety of customer service, operations and managerial roles. ✔ Led team through handling of 10,000 cases, recovering 3.5 million EUR and a recovery rate of 70%. (Booking.com) ✔ Career track record of improving and implementing robust customer service metrics; Exceeds management expectations. ✔ Ongoing personal development to continually refine training, development and service leadership skills. ✔ Promoted from Customer Service to Operations Manager (USA Direct Marketing). ✔ Achieved an industry-breaking low chargeback rate of 10% versus industry standard of 20% (USA Direct Marketing). Specialties: ✔ Leadership, Influence ✔ Team Building, Motivation ✔ Change Management ✔ Continuous Improvement ✔ Staffing, Hiring ✔ Reporting & Metrics ✔ Process Controls, Best Practices ✔ Liaison, Communication ✔ Customer Service -
Andrew Bipat speaks the following languages:
No languages available. -
Andrew Bipat has prior experience in the following industries:
Blueground , Booking Com , Insight Credit Union , Insight Credit Union , Usa Direct Marketing -
Andrew Bipat has the following professional experience:
Blueground , Blueground , Booking Com , Insight Credit Union , Insight Credit Union , Usa Direct Marketing . -
You can view Andrew Bipat’s
LinkedIn profile at LinkedIn URL. -
Andrew Bipat’s work email addresses are
[email protected] . -
Andrew Bipat works at
Blueground
People you may be interested in
- Mohamed Abd Elaziz
- Jessica Macclellan
- Alexander Martinez
- Nick Johnson
- David Moyer
- Pierre Dréo
- Douglas Mattaino
catering supervisor at AlMansoori Specialized Engineering
Housing Specialist at Pinellas County Housing Authority
Owner, Wellsprings Social Work Services
General Manager
President at Remcon Associates, LLC
--
Chief Engineer