Andrew Murray

FAQ About Andrew Murray

• What is Andrew Murray's address?

  Andrew Murray is located at
  Mona Vale, Mona Vale, Australia

• What is Andrew Murray's job title?

  Andrew Murray is a
  A highly skilled change manager and customer experience specialist with experience in the telecommunications and government sectors having performed a variety of senior corporate and operational roles. A proven track record of executing large scale transformational business change to achieve agreed and sustainable benefits, designing for leadership in customer experience and leading, motivating and driving high performing teams. As a senior management team member, has provided strong strategic leadership and management advice in organisation design/restructuring, process re-engineering, cost reduction, staff engagement and program/project management. Key Capabilities: Change Management • Demonstrated ability to lead large scale transformation change programs involving multiply releases, across numerous sites, domestically and overseas. Customer Experience Design • Proven ability to design CE strategy at the corporate level and has led CE architect phases with senior leadership teams to design detailed programs of work Program Management • Established a program office to run a portfolio of circa 70m capital each year 25+ programs for Consumer & Multimedia division • Successfully delivered operational improvement programs, business integration and organisation restructures across multiple work groups. Business Process Design • Management of business process design teams • End to end process improvement program • Designing processes for CE leadership-Network,Small Business and Consumer Organisation Design and Restructure • Led the operating model review for Network/IT and Product House divisions • Org alignment for IT transformation across Sales, Customer Care, IT Operational Leadership • Management of call centre operations functions servicing 6 call centres– training, capital programs, process improvement, workforce management, IT interface • Management of Field Technician support functions across 3 states and many customer service teams Uniting

• What industry does Andrew Murray currently work in?

  Andrew Murray currently works in the
  Uniting

• What is Andrew Murray's area of expertise?

  Andrew Murray specializes in
  A highly skilled change manager and customer experience specialist with experience in the telecommunications and government sectors having performed a variety of senior corporate and operational roles. A proven track record of executing large scale transformational business change to achieve agreed and sustainable benefits, designing for leadership in customer experience and leading, motivating and driving high performing teams. As a senior management team member, has provided strong strategic leadership and management advice in organisation design/restructuring, process re-engineering, cost reduction, staff engagement and program/project management. Key Capabilities: Change Management • Demonstrated ability to lead large scale transformation change programs involving multiply releases, across numerous sites, domestically and overseas. Customer Experience Design • Proven ability to design CE strategy at the corporate level and has led CE architect phases with senior leadership teams to design detailed programs of work Program Management • Established a program office to run a portfolio of circa 70m capital each year 25+ programs for Consumer & Multimedia division • Successfully delivered operational improvement programs, business integration and organisation restructures across multiple work groups. Business Process Design • Management of business process design teams • End to end process improvement program • Designing processes for CE leadership-Network,Small Business and Consumer Organisation Design and Restructure • Led the operating model review for Network/IT and Product House divisions • Org alignment for IT transformation across Sales, Customer Care, IT Operational Leadership • Management of call centre operations functions servicing 6 call centres– training, capital programs, process improvement, workforce management, IT interface • Management of Field Technician support functions across 3 states and many customer service teams

• Which languages does Andrew Murray speak? 

  Andrew Murray speaks the following languages:
  No languages available.

• Which industries has Andrew Murray previously worked in?   

  Andrew Murray has prior experience in the following industries:
  Uniting , Nsw Department Of Planning And Environment , Nsw Department Of Planning And Environment , Optus , Optus , Optus , Singtel Optus , Optus

• What is Andrew Murray’s work experience?  

  Andrew Murray has the following professional experience:
  Uniting , Uniting , Nsw Department Of Planning And Environment , Nsw Department Of Planning And Environment , Optus , Optus , Optus , Singtel Optus , Optus .

• How can I find Andrew Murray on LinkedIn?  

  You can view Andrew Murray’s
  LinkedIn profile at LinkedIn URL.

• What are Andrew Murray’s work email addresses?  

  Andrew Murray’s work email addresses are
  [email protected] .

• What company does Andrew Murray work for?  

  Andrew Murray works at
  Uniting