
Andrew Primrose
A highly committed, action-oriented and results-driven professional with thirteen years extensive experience working within service orientated environments including... | Thames Ditton, England, United Kingdom
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Andrew Primrose’s Emails an****@ov****.com
Andrew Primrose’s Phone Numbers No phone number available.
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Andrew Primrose’s Location Thames Ditton, England, United Kingdom
Andrew Primrose’s Expertise A highly committed, action-oriented and results-driven professional with thirteen years extensive experience working within service orientated environments including the telecommunications, utilities, recruitment and facilities management industries. Has expertise in design and implementation of processes and systems to sustainably enhance customer service performance and business productivity. Has a natural flair for blending people into effective teams and building constructive, trust-based relationships at all levels of organisation to generate successful outcomes. Always customer-oriented and responsive and has demonstrated delivery of cost effective, practical customer solutions. Seeking a role which involves a customer service focus with opportunities for business productivity improvement, client relationship management and information systems. Flexible on roles, has high adaptability and enthusiasm and ability to learn quickly, able to familiarise with the area and any issues quickly and deliver value. Key achievements include lead role in UK & Ireland for the creation and implementation of management and information systems. This included Key Performance Indicators, enhancement of service, tracking of action plans for numerous blue chip companies, SLA’s, head of the national service centre, regionalised customer service and responsibilities of client stores.
Andrew Primrose’s Current Industry Ovo
Andrew
Primrose’s Prior Industry
Hutchison 3g
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Monster
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Vertex
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Origo Services
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Gs Associates
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Iberdrola
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Sodexo
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Teleperformance
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Momenta Operations
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City Of Glasgow College
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Actavo
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Ovo
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Work Experience

Ovo
Engineer
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Ovo
Dual Fuel Engineer
Thu Aug 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Actavo
Dual Fuel Smart Meter Engineer
Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
City Of Glasgow College
Diploma 2 Smart Meter (Gas) Cma3 Met1
Wed Mar 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Momenta Operations
Customer Position Sme - Ppi
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Teleperformance
Team Manager – Her Majesty'S Treasury (Pension Wise Campaign)
Wed Apr 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri May 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Sodexo
Contract Coordinator
Sun Mar 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Iberdrola
Team Manager
Wed Oct 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jan 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Gs Associates
Business Services Manager
Sat Sep 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Origo Services
Customer Service Manager
Mon Sep 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Sep 01 2010 00:00:00 GMT+0000 (Coordinated Universal Time)
Vertex
Technical Solutions And Process Specialist Manager
Wed Aug 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)
Monster
Senior Client Services Executive
Sat Apr 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Apr 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Hutchison 3g
Deputy Team Manager
Tue Jul 01 2003 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Feb 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)